KIMBERLY JOY MATARO
Adapter And Shifter
Brgy. Lerma, Naga, Province Of Camarines Sur
Summary
Dynamic Shift Manager at Golden Arches Development Corporation with a proven track record in inventory control and team development. Cultivated a positive work environment while achieving high customer satisfaction. Skilled in operations management and decision-making, fostering growth and loyalty among clients and staff alike.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Shift Manager
Golden Arches Development Corporation
06.2024 - 03.2025
- Promoted a positive work environment through open communication and constructive feedback.
- Tracked receipts, employee hours, and inventory movements.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Advisor 1
Concentrix
06.2022 - 02.2024
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
Customer Assistant
Supervalue, Inc
08.2021 - 02.2022
- Handled cash transactions accurately while adhering to company security protocols.
- Supported promotional events by setting up displays and engaging customers in product demonstrations.
- Communicated effectively with customers to address inquiries about products, services, or store policies.
- Assisted customers in locating desired items, ensuring a positive shopping experience.
Education
Bachelor of Secondary Education - Education - Major in English
Camarines Norte College
Labo, Camarines Norte 04.2001 -
Skills
Inventory control
Staff development
Team development
Equipment troubleshooting
Quality assurance
Safety compliance
Flexible schedule
Decision-making
Operations management
Timeline
Shift Manager
Golden Arches Development Corporation
06.2024 - 03.2025
Advisor 1
Concentrix
06.2022 - 02.2024
Customer Assistant
Supervalue, Inc
08.2021 - 02.2022
Bachelor of Secondary Education - Education - Major in English
Camarines Norte College
04.2001 -
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