Kimberly Cindy Amaba
Calisang
DALAGUETE,CEB
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
7
7
years of professional experience
Work History
Finance Intern
04.2019 - Current
- Supported organizational account management duties under direct supervision.
- Developed strong relationships with clients through effective communication, fostering trust and satisfaction.
- Reviewed expense reports for accuracy, ensuring compliance with company policies and procedures.
- Analyzed financial statements to identify trends and provide valuable insights for decision-making.
- Monitored revenue, risk and capital allocations for financial transparency and balance.
- Supported financial forecasting efforts, enhancing accuracy of budget allocations.
Sales Representative
04.2019 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Increased market penetration with introduction of innovative sales tactics.
Assistant Store Manager
04.2019 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Administrative Support Specialist
04.2019 - Current
- Optimized resource allocation through regular inventory assessments resulting in cost savings without compromising quality or functionality.
- Increased customer satisfaction by providing prompt and accurate information to inquiries.
- Implemented new scheduling system to optimize appointment setting, reducing conflicts and enhancing service delivery.
- Supported the company''s growth by conducting thorough research on industry trends, analyzing competitors'' strategies, and providing actionable insights to inform decision-making processes.
- Fostered positive work environment, addressed administrative issues promptly and effectively.
Education
Bachelor of Science - Business Administration
University of The Visayas - Dalaguete
Cebu City, Province Of Cebu, Philippines 04.2001 -
Skills
Financial analysis
Team collaboration
Customer service
Financial management
Organizational skills
Decision-making
Adaptability
Data evaluation
Timeline
Finance Intern
04.2019 - Current
Sales Representative
04.2019 - Current
Assistant Store Manager
04.2019 - Current
Administrative Support Specialist
04.2019 - Current
Bachelor of Science - Business Administration
University of The Visayas - Dalaguete
04.2001 -
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Work-life balanceFlexible work hoursHealthcare benefitsPaid sick leaveWork from home optionCareer advancementPersonal development programsQuote
Fall seven times; stand up eight.
Japanese proverb