Kimberly Villahermosa
Taguig, Metro Manila
Summary
Detail-oriented Loan Administrative Assistant with strong skills in loan servicing, office administration, and customer support. Proven ability to train team members and maintain compliance.
Overview
7
7
years of professional experience
Work History
Loan Administrative Assistant
Australian Brokerage Firm
2025.05 - Current
- Processed loan applications and ensured compliance with regulatory requirements.
- Assisted in preparing loan documentation and maintained accurate records.
- Conducted preliminary credit checks and evaluated applicant financial information.
- Trained new team members on administrative procedures and software tools utilized in loan processing.
- Supported loan officers by compiling necessary data for decision-making processes.
- Ensured proper record-keeping with meticulous organization skills that facilitated easy access to vital documents during audits or other reviews.
Cashier
Okada Manila
2019.02 - 2024.05
- Processed high volumes of cash transactions accurately and efficiently.
- Provided exceptional customer service, resolving inquiries promptly and professionally.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
- Managed inventory levels at point-of-sale, ensuring availability of merchandise for customers.
- Monitored cash drawer balances daily, ensuring compliance with company policies and standards.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Hotel, Resort And Restaurant Management
Centro Escolar University - Makati
Makati City, Metro Manila, Philippines2018-04
Skills
- Loan servicing
- Office administration
- Microsoft office
- Document review
- Familiar in MyCrm
- Knowledge in using Adobe Acrobat
Timeline
Loan Administrative Assistant
Australian Brokerage Firm
2025.05 - Current
Cashier
Okada Manila
2019.02 - 2024.05
Bachelor of Science - Hotel, Resort And Restaurant Management
Centro Escolar University - Makati