Kimberly Villacorte
Argao
Summary
Hi. I am Kimberly Villacorte, 25 years of age, single, living in Argao Cebu Ph. I am an aspiring Virtual Assistant who wants to work in a dynamic and progressive company where I can maximize my potentials and skills towards achieving excellence for mutual advancement.
Overview
1
1
year of professional experience
Work History
Facebook Content Moderator
WIPRO Philippines Inc.
Cebu City
08.2018 - 03.2019
- Assisted with establishing clear escalation procedures for handling particularly challenging cases involving sensitive issues or complex violations.
- Elevated collaboration among moderator teams by actively participating in meetings, discussions, and information sharing sessions.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Maximized operational efficiency within the moderation team via regular refinement of workflows and task distribution strategies based on performance analytics insights acquired over time.
Education
Primary Education - undefined
Secondary Education - undefined
Associate - Computer Technology
05.2017
Bachelor Of Arts - English
07.2023
Skills
Microsoft Office (Word, Excel, Outlook, PowerPoint)
Google Drive (Docs, Sheets, Slides, Forms)
Email (mail merge, filters, folders)
Social Media (Facebook, Instagram, Tiktok)
Writing, Reading, Listening
Graphics (Photoshop)
Certificates Trainings Associations
- Talk on Positive Discipline
- Policies and Guidelines of the Pre-Service Teachers for Teaching Internship
- Dress for Success
- Talk on Online Safety vis a vis Data Privacy
References
- Dr. Jeramie C. Linaban
Student Teaching Supervisor
Jeramie.linaban@ctu.edu.ph, 09454279027
- Kimberly Ann Villamor
Wipro Quality Analyst - Workmate 2018, 09087052698
- Faith Pangandoyon
CTU BAEL faculty, 09307848800
Timeline
Facebook Content Moderator - WIPRO Philippines Inc.
08.2018 - 03.2019
Jomgao Elementary School - Primary Education,
Academia De San Miguel Archangel - Secondary Education,
STI COLLEGE QUEZON AVENUE - Associate, Computer Technology
Cebu Technological University - Bachelor Of Arts, English