KIMBERLY TUBOG VEÑALES
Buntod, Bacong
Summary
To be able to work in a career oriented and challenging environment with the ability to exceed targets and success driven that promotes personal growth and uplifts professional development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Audit in Charge
Ramas-Uypitching Sons, Inc (RUSI)
03.2023 - 09.2024
- Preparing audit reports and ensured accurate financial reporting through rigorous testing of account balances and transactions.
- Supervise and conduct independent audits among different branches in the company.
- Evaluated the effectiveness of internal control systems.
- Collected and reported monthly expenses.
Money Transfer Agent
Ramas-Uypitching Sons, Inc. (RUSI)
01.2017 - 03.2023
- Transacting customers and non-customers money transfer transactions (send/claim).
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Managed a high volume of daily transactions without compromising quality or accuracy.
- Handled sensitive customer information with discretion, maintaining confidentiality at all times.
Customer Service Representative
SPi Global Inc.
03.2016 - 09.2016
- Enhanced customer satisfaction by providing efficient money transfer services and addressing inquiries promptly.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in completing transactions, leading to a higher rate of successful transfers.
BOD Secretary (DBOMAC)
Don Bosco Outreach Multipurpose Agricultural Cooperative
01.2014 - 01.2016
- Prepared professional correspondence and maintaining daily report documents, memos, letters, and emails, ensuring accuracy and timeliness.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
- Assisted in preparing detailed reports for management, enabling informed decision-making.
On the Job Trainee (OJT)
SG Bank- A Rural Bank Inc.
10.2014 - 02.2015
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Create positive collaboration among trainees, encouraging teamwork and problem-solving skills.
- Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
Education
Bachelor of Science - Business Administration Major in Financial Mgmt
Foundation University
Dumaguete City, Negros Oriental03-2016
HIGH SCHOOL -
San Miguel National High School
Bacong, Negros Oriental01.2012
ELEMENTARY SCHOOL -
Buntod Elementary School
Bacong, Negros Oriental01.2008
Skills
- Microsoft office
- Multitasking
- Client relationship management
- Teamwork and collaboration
- Effective communication
- Customer service
- Time management
- Adaptability and flexibility
Personal Information
- Age: 28
- Place of Birth: Bacong, Negros Oriental
- Date of Birth: 01/25/96
- Nationality: Filipino
- Marital Status: Single
- Religion: Roman Catholic
Awards
Dean's Honor Awardee, 2014-2017
Certification
- Civil Service passer (CSC), August 2024
- National Police Commission (NAPOLCOM), June 2024
Training
- Basic Computer Literacy, 2024
- The Money Summit, 2016
- Roadmap to ASEAN Integration Seminar for the Private Sector, 2016
- The Financial Literacy, 2015
References
- Ms. Sally Timonan, Manager, Don Bosco Outreach Multipurpose Agricultural Cooperative, (0921-489-9432)
- Ms. Cecille Joy Ingan, Payroll in Charge, RUSI Main Dumaguete, (422-2506)
- Mrs. Rogielyn Lazalita, Magnus HR-Dgte Branch, (0956-350-8829)
Timeline
Audit in Charge
Ramas-Uypitching Sons, Inc (RUSI)
03.2023 - 09.2024
Money Transfer Agent
Ramas-Uypitching Sons, Inc. (RUSI)
01.2017 - 03.2023
Customer Service Representative
SPi Global Inc.
03.2016 - 09.2016
On the Job Trainee (OJT)
SG Bank- A Rural Bank Inc.
10.2014 - 02.2015
BOD Secretary (DBOMAC)
Don Bosco Outreach Multipurpose Agricultural Cooperative
01.2014 - 01.2016
Bachelor of Science - Business Administration Major in Financial Mgmt
Foundation University
HIGH SCHOOL -
San Miguel National High School
ELEMENTARY SCHOOL -
Buntod Elementary School
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