Kimberly Torres
1237 Lavanderos St., Sampaloc, Manila
Summary
Patient and dedicated teacher skilled at developing and promoting interactive learning among students of all ages and levels. Implemented creative activities emphasizing the importance of critical thinking, problem-solving abilities, and real-world application of subject content. Committed to participating in continuous professional development and workshops to stay up to date with trends and technologies that can boost students' engagement and knowledge.
Overview
5
5
years of professional experience
Work History
Supervisor
Doordash _TTEC
02.2021 - 07.2024
- Lead: Coached & retained high-performing associates
- Encouraged and pursued team improvements through camaraderie
- Overseeing the day-to-day operations of 16-27 team members, ensuring all program processes run smoothly, efficiently and safely
- Strategize: by designing, building and executing process improvement projects to drive operational efficiencies and employee experience
- Organized supplies and resources for process updates and documentation of the employees’ progress
- Delight customers: Worked cross-functionally with the team to ensure that customers get the best experience on each and every call and provide the team with the tools, resources and support needed to achieve these goals.
Teacher
Learnpoint Kiddie School, Inc.
01.2020 - 01.2021
- Developed and issued educational content including notes, tests, and assignments from kindergarten to grade six students
- Supervised classes to ensure all students are learning effectively
- Organized supplies and resources for lectures and presentations
- Delivered personalized instruction to each student by encouraging interactive learning
- Planned and implemented educational activities and events
- Prepared and distributed periodic progress reports and semester report cards
- Evaluated and documented students’ progress
- Allocating and grading homework, assignments, and tests.
ESL Teacher
ACADSOC
08.2019 - 10.2019
- Facilitate English language learning to non-native speakers, including reading, writing, speaking, and listening
- Established a welcoming atmosphere during class that encourages engagement, critical thinking, and creativity
- Engaged students and improved their learning by utilizing a range of instructional strategies, resources, and technological tools
- Stayed current on the newest instructional techniques and technological advancements, attended workshops for professional development
- Ensured that all student attendance, grades, and progress are accurately documented.
Education
Bachelor of Secondary Education - English
Northern Quezon College, Inc
Infanta, Quezon, Philippines04.2019
High School Diploma -
The Sisters of Mary School
Cavite, Philippines12.2014
The Sisters of Mary of Banneux, Inc.
12.2014
Skills
- Microsoft excel and access
- Fluent Filipino and conversational English
- Communicative Approach
- Classroom Management
- Motivating students
- Behavior Management
Leadershipandactivities
Herald - NQCI School Publication, Infanta, Quezon, Sports Editor, 2018 - 2019, Delegated tasks among members and proofread written entries, Conceptualized themes and researched the trendy ways of news delivery, Administered and provided constructive criticism for a flawless publication result.
References
- Ma. Hazel Exejoy Serafines, Instructor, National Business College, +63 9955203028
- Harlette Lynne Candelaria, Operation Manager, TTEC, +63 9815765922
- Katherine Kaye Salanga, Supervisor, TTEC, +63 9611882468
Timeline
Supervisor
Doordash _TTEC
02.2021 - 07.2024
Teacher
Learnpoint Kiddie School, Inc.
01.2020 - 01.2021
ESL Teacher
ACADSOC
08.2019 - 10.2019
Bachelor of Secondary Education - English
Northern Quezon College, Inc
High School Diploma -
The Sisters of Mary School
The Sisters of Mary of Banneux, Inc.
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