Kimberly L. Perez
Quezon City, Metro Manila
Summary
Dedicated professional eager to leverage extensive knowledge and skills to drive company success while fostering personal and professional growth. Committed to delivering high-quality results and contributing to team objectives in alignment with organizational goals. Passionate about continuous learning and development, with a strong desire to adapt and thrive in dynamic environments. A proactive approach to problem-solving and collaboration enhances the ability to support individual and company advancement.
Overview
7
7
years of professional experience
Work History
Universal Teller
Eastwest Banking Corporation
05.2022 - 09.2025
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Assisted customers with setting up or closing accounts, reviewing KYC Documents, completing loan applications, and signing up for new services.
- Resolved complex account issues by liaising with relevant departments, ensuring timely resolution for customer satisfaction.
- Achieved excellence in service quality with proficient multitasking and prioritizing customer needs, ensuring seamless banking experiences.
Accounting staff
Concerted Management Corporation
03.2020 - 02.2022
- Maintained good working relationships with vendors and resolved disputes.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Inventory staff
Solid Service Electronics Corporation
07.2019 - 01.2020
- Streamlined warehouse organization for improved efficiency in locating and retrieving items.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Worked closely with sales representatives to fulfill customer orders promptly and accurately.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Internship
Pag-IBIG Valenzuela
06.2018 - 07.2018
- 300 hrs
Education
Bachelor of Business Administration - Banking and Finance
ST. LOUIS COLLEGE VALENZUELA
Valenzuela, Metro Manila, Philippines01.2019
Skills
- Teamwork and collaboration
- Excellent customer relation
- Multitasking
- Computer skills
- Flexible and adaptable
- Microsoft stream
- Banking Systems
- SAP System
Timeline
Universal Teller
Eastwest Banking Corporation
05.2022 - 09.2025
Accounting staff
Concerted Management Corporation
03.2020 - 02.2022
Inventory staff
Solid Service Electronics Corporation
07.2019 - 01.2020
Internship
Pag-IBIG Valenzuela
06.2018 - 07.2018
Bachelor of Business Administration - Banking and Finance
ST. LOUIS COLLEGE VALENZUELA
Training
- ECODES Seminar, held at St. Louis College Valenzuela in 2017
- BAS Investment Seminar, held at St. Louis College Valenzuela in 2017
- OJT Seminar at St. Louis College Valenzuela, 2018
- Pre Employment Seminar in St. Louis College Valenzuela 2018
- Banking procedures (AML, FATCA etc.)
References
Katherine R. Layag
Assistant Manager, Client Implementation in IQEQ Philippines
09293226673
Aerand Danielle Cuenca
Admin Manager in Flight League Inc.
09682224812
Ariane Mae Nidoy
Service Associate
09661581319