Kimberly Nidua
Camalig, Albay,Philippines
Summary
Virtual assistant with expertise in retail management, live selling, and online sales. Demonstrated success in customer engagement through TikTok and Shopee, converting leads from Facebook inquiries, and managing reports and inventory. Skilled in customer service, lead generation, chat support, and administrative tasks. Detail-oriented with strong communication and multitasking abilities.
Overview
9
9
years of professional experience
Work History
Live Host/Seller
Good Sale Tech Co., Inc.
Remote
11.2023 - 03.2026
- Hosted live selling sessions on TikTok and Shopee.
- Engaged with customers and answered inquiries in real time.
- Promoted products and explained features clearly.
- Encouraged viewers to place orders during live sessions.
- Managed orders and customer follow-ups.
- Handled customer concerns and complaints.
- Coordinated with team regarding stock availability
Live Host/Seller
XMedia Corporation
Makati, Metro Manila, Philippines
05.2023 - 11.2023
- Facilitated live selling sessions for various brands on TikTok.
- Compiled daily and monthly sales reports for all brands managed by the team.
- Monitored sales performance for each brand and individual team member.
- Recorded challenges faced during live sessions.
- Suggested potential solutions and areas for enhancement.
- Collaborated with the team on performance and updates related to live sessions.
- Supported overall monitoring of live session operations.
Online Sales Representative
TV Shop Philippines
Makati, Metro Manila, Philippines
03.2018 - 09.2018
- Engaged potential clients through comments and messages on Facebook.
- Responded to customer inquiries using chat support.
- Provided product details and recommendations to assist customers.
- Followed up on leads to convert inquiries into sales.
- Assisted customers in processing orders.
- Tracked customer orders and provided updates based on follow-up requests.
Assistant Manager
Philippine Seven Corporation
Baliuag, Bulacan, Philippines
11.2016 - 07.2017
- Assisted with monthly inventory checks and stock monitoring.
- Prepared daily and monthly reports on operations.
- Managed incoming and returned products efficiently.
- Checked expiration dates and product quality regularly.
- Ordered new stock and monitored inventory levels.
- Maintained cleanliness and organisation of the store.
- Handled cashier duties and daily cash transactions.
- Prepared daily bank deposits accurately.
Education
Bachelor of Science in Entrepreneurship
Daraga Community College
Daraga, Albay01-2026
Computer System Servicing
Camalig National High School
Ilawod, Camalig, Albay01-2024
Ilawod National High School
Ilawod, Camalig, Albay01-2011
Camalig North Central School
Salugan, Camalig, Albay01-2007
Skills
- Customer Service Support
- Social Media Engagement
- Live Selling / Live Hosting
- Lead Generation
- Chat Support & Inbox Management
- Order Tracking & Processing
- Sales Closing
- Data Entry & Reporting
- Inventory Management
- Problem Solving
- Administrative Support
- Time Management & Multitasking
Tools and Platforms
- TikTok
- Shopee
- Messenger
- Google Docs
- Google Sheets
- MS Word
- MS Excel
- Canva [Basic Design]
Languages
English
Intermediate
B1
References
- Leonilo Sagcal Jr.
Diar's Assistance | Supervisor
+63 921 537 0061
- Syra May Marigondon
KAS Finds | Business Owner
+63 916 990 8364
Timeline
Live Host/Seller
Good Sale Tech Co., Inc.
11.2023 - 03.2026
Live Host/Seller
XMedia Corporation
05.2023 - 11.2023
Online Sales Representative
TV Shop Philippines
03.2018 - 09.2018
Assistant Manager
Philippine Seven Corporation
11.2016 - 07.2017
Bachelor of Science in Entrepreneurship
Daraga Community College
Computer System Servicing
Camalig National High School
Ilawod National High School
Camalig North Central School