Kimberly Domingo
GMA Cavite,LAG
Summary
Dynamic Assistant Manager and Crew Trainer with a proven track record at Banapple J3 Corp., specializing in employee training and customer service excellence. Expert in enhancing team performance and operational efficiency through effective coaching and cash handling. Demonstrates strong leadership and time management skills, significantly improving workplace productivity and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Crew Trainer
Pick Daily Picks (Kuwait)
06.2019 - 10.2024
- Trained new employees/staffs in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Maintained current knowledge of all team position requirements.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
Assistant Manager
Banapple J3 Corp.
10.2012 - 05.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Monitoring employees productivity and providing constructive feedback and coaching.
- Complete weekly,monthly paper works for sales and inventory control.
Education
High School Diploma -
Manamoc National High School
Manamoc Cuyo Palawan03-2011
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Time management
- POS systems
- Multitasking and organization
Languages
English
Upper intermediate (B2)
Timeline
Crew Trainer
Pick Daily Picks (Kuwait)
06.2019 - 10.2024
Assistant Manager
Banapple J3 Corp.
10.2012 - 05.2019
High School Diploma -
Manamoc National High School
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