KIMBERLY CADION

• Enhanced students'' language skills by utilizing interactive activities and multimedia resources during tutoring sessions.
• Increased students'' vocabulary knowledge through creative word games and exercises, leading to more effective communication skills.
• Developed individualized learning plans for each student, addressing their specific needs and goals in language proficiency.
• Conducted thorough assessments to identify areas of weakness in each student''s English language skills, allowing for targeted instruction towards improvement.

• Mentored junior team members, contributing to their professional growth and development.
• Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

·Delivered excellent customer support via phone.

·Assisted customers with inquiries, complaint, and product information

• Established clear expectations for behavior, promoting a respectful classroom culture conducive to learning.
• Tutored and assisted students to help with English language comprehension and mastery.
• Delivered instruction in language arts encompassing reading, grammar, composition, and literature, working with teachers in other subjects to integrate skills across curriculum.