Summary
Work History
Education
Skills
Timeline
Reading Book, Watching Movies/Series
CustomerServiceRepresentative

Kimberlie Cate Pagaura

Manila

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Work History

Customer Service Representative

Foundever
08.2024 - 10.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Science - Food Technology

Zamboanga Peninsula Polytechnic State University
Zamboanga City, Province Of Zamboanga Del Sur
06-2023

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Foundever
08.2024 - 10.2024

Bachelor of Science - Food Technology

Zamboanga Peninsula Polytechnic State University

Reading Book, Watching Movies/Series

Loving books and movies is more than just a hobby; it is a way of growing as a person. They give us comfort, knowledge, and inspiration, and they remind us that stories whether read or watched have the power to shape the way we see the world.

Kimberlie Cate Pagaura