KIM JOSHUA
Customer Service Representative
Bacoor
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Customer Service Representative
TelUS International Philippines
11.2023 - 02.2024
- Updated account information to maintain customer records.
- Investigated and resolved accounting, service and delivery concerns.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Build a good customer relationship to our clients
- Processed customer service orders promptly to increase customer satisfaction.
- Handled customer inquiries and suggestions courteously and professionally.
Bartender
EB10 Japanese/Restaurant bar
01.2020 - 01.2022
Service crew in events (Part time)
Foodpanda Logistics Rider support
01.2019 - 01.2020
Education
Secondary -
La camelle School high school
01.2015 - 04.2016
Tertiary - Bachelor of Science Major in Psychology
Adamson University
Skills
Management Skillsundefined
About Me
Ezforkeme@gmail.com, 09816691135
Timeline
Customer Service Representative
TelUS International Philippines
11.2023 - 02.2024
Bartender
EB10 Japanese/Restaurant bar
01.2020 - 01.2022
Service crew in events (Part time)
Foodpanda Logistics Rider support
01.2019 - 01.2020
Secondary -
La camelle School high school
01.2015 - 04.2016
Tertiary - Bachelor of Science Major in Psychology
Adamson University
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