Kier Ferolino
32 Pinewood Court Algester,NUE
Summary
Hi, I'm Kier and I always go beyond on everything that I do. I am passionate about coffee and hospitality management. I'm a result driven individual and always quick to learn.
Overview
13
13
years of professional experience
Work History
Barista
Café Rossa
03.2024 - Current
- Prepare and serve a variety of hot and cold beverages, including espresso drinks, teas, and specialty items, in accordance with standardized recipes.
- Deliver outstanding customer service in a fast-paced environment, creating a welcoming and friendly atmosphere.
- Maintain cleanliness and organization of the workspace, including sanitizing equipment and restocking supplies.
- Accurately handle cash, card transactions, and operate the POS system.
- Collaborate with team members to ensure efficient workflow during peak hours.
- Follow all food safety and hygiene regulations to ensure a clean and safe environment.
Barista / Kitchen Staff
CAFÉ DUROI
11.2020 - 07.2023
- Specializes in Arabic Coffee Making
- Latte Art and brewing
- Attends to customer concerns and request
- Maintain cleanliness of bar, tables and lounge area. Clean and sanitize food preparation work stations. Assists in food preparation process by cutting, chopping, slicing, and washing vegetables, meats, and other ingredients. Set-up and breakdown of the bar set specified by outlet
- Prepare drinks for the customers and servers, ensure that the proper materials and supplies are on hand, and host guest experience
- Provide opening and closing inventory of food and beverage related products. Assist with inventories as necessary. Control costs & perform opening and closing side work duties as assigned.
Barista
CUP OF GRACE, ARABIC COFFEE MAKER
03.2019 - 10.2020
- Specializes in Arabic Coffee Making
- Latte Art and brewing
- Attends to customer concerns and request
Barista
ALWAN CAFE, SHARJAH
10.2016 - 01.2019
- Project a pleasant and positive professional image to all guests at all times
- Manage cultural needs and expectations of guests
- Upselling and identification of additional revenue opportunities
- Maintain and adhere to billing policies and procedures
- Punctual attendance to each shift
- Accurate and timely delivery of orders to guests
- Assist and train new team members
- Completion of Progress Training & participation in Progress related activities
- Support of Departmental objectives
- Ensure wastage is kept to a minimum
- Prepare mixers, cut fruit, receive requisitions, check par levels, refill mixers, get ice, run food, and collect and dispose of garbage. Keep bar fully stocked with all items necessary for service
- Maintain cleanliness of bar, tables and lounge area. Sweep the floors, polish brass and steel, mop, clean glassware, chinaware, and wipe down mirrors in the outlet. Set-up and breakdown of the bar set specified by outlet
- Prepare drinks for the customers and servers, ensure that the proper materials and supplies are on hand, and host guest experience
- Provide opening and closing inventory of food and beverage related products. Assist with inventories as necessary. Control costs & perform opening and closing side work duties as assigned.
Baker / Kitchen Staff
XANDER BAKESHOP AND FASTFOOD
07.2012 - 06.2016
- Preparing variety of goods such as pies, cakes, bread, cookies and more
- Handling the right temperature of all good products
- Coordinates activities of cooks and workers engaged in food preparations
- Checks the quality of raw and cooked food products to ensure that standards are met
- Monitoring stocks for baking
- Clean and sanitize food preparation work stations
- Clean and sanitize dishes, cookware, and utensils
- Assisting in food preparation process by cutting, chopping, slicing, and washing vegetables, meats and other ingredients
Education
BS - Tourism Management
Polytechnic University of the Philippines
01.2012
Skills
- Specialty Coffee
- Latte Art
- Manual Brewing
- Customer Service
- Salesmanship
- Efficient
- Cash Management
- Hospitality Management
- Tourism Management
- Amadeus Training
Timeline
Barista
Café Rossa
03.2024 - Current
Barista / Kitchen Staff
CAFÉ DUROI
11.2020 - 07.2023
Barista
CUP OF GRACE, ARABIC COFFEE MAKER
03.2019 - 10.2020
Barista
ALWAN CAFE, SHARJAH
10.2016 - 01.2019
Baker / Kitchen Staff
XANDER BAKESHOP AND FASTFOOD
07.2012 - 06.2016
BS - Tourism Management
Polytechnic University of the Philippines
References
Available upon request
PERSONAL PROFILE
- Birthday: September 27, 1991
- Age: 33
- Marital Status: Single
- Religion: Roman Catholic
- Height: 5'6"
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