Kiel Jan A. Serrano
Batangas City
Summary
OBJECTIVES: To be part of a company where I can use my experience and education to help the company meet and surpass its goals and to seek a competitive and challenging environment where I can serve your organization and establish a career for myself.
Overview
2
2
years of professional experience
22
22
years of post-secondary education
Work History
IT Support Specialist
Beyond Group Double Dragon
Pasay City
2022.09 - Current
• Making Network Ethernet Cable
• Installation and Configuration Desktop, Laptop, Printer, Projector, CCTV and other devices related equipment
• Setup and troubleshoot equipment for client use
• Performing or ensuring proper installation of cable, Security, Operating System, Antivirus protection, Updates of Appropriate Hardware and Software
• Responsible in Backups, Data Recovery and Reset Password
• Keep an inventory on computer units and equipment
• Evaluate and recommend the most cost-efficient computer unit to be purchased
Call Center Agent
Southern Care Services
Batangas City
2020.11 - 2021.02
Education
Undergrad - Information Technology
Batangas State Univerysity
Batangas City 2001.04 - 2018.04
High School Diploma -
BATANGAS NATIONAL HIGHSCHOOL
Batangas City 2009.03 - 2014.04
Skills
Excellent critical thinking skills.undefined
Timeline
IT Support Specialist
Beyond Group Double Dragon
2022.09 - Current
Call Center Agent
Southern Care Services
2020.11 - 2021.02
High School Diploma -
BATANGAS NATIONAL HIGHSCHOOL
2009.03 - 2014.04
Undergrad - Information Technology
Batangas State Univerysity
2001.04 - 2018.04
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