KIANAZETH ELIZALDE
Cebu
Summary
Experienced administrative professional with a proven track record of supporting high-achieving executives. Highly driven and resourceful, with 3 years of experience in administrative support. Known for well-organized precision, excels at managing workloads in rapidly changing environments. Dedication to providing efficient support ensures seamless meeting of professional needs.
Overview
3
3
years of professional experience
Work History
Marketing Virtual Assistant
Your Marketing Blueprint - Freelance
11.2023 - Current
- Write SOPs for email campaigns, marketing reports, and other operation
- Research on suppliers or services
- Create designs for email headers, flyers, print ads, program books, etc
- Managed website content updates, keeping information fresh and relevant for users.
- Create templates on KPI, presentation outline, and other reports
- Update coverage report for client's profile
- Managed email campaigns for various clients with more or less 1000 audience
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
- Uploaded files for team use on Google Suite and SharePoint
- Organize and rename over 500 files for easy access
- Generate detailed monthly and weekly reports on campaign performance, providing valuable feedback for future planning.
Executive Virtual Assistant
Torro Media - Full Time
01.2024 - 03.2024
- Update content on the website
- Al-Assisted content writing
- Send monthly invoice reminders to 30 clients
- Research on gifts to clients, friends or family members
- Update and track tasks using Monday
- Draft email responses
- Monitor emails, organized inbox, and prioritized messages for client
- Facilitate smooth operations with proficient data entry and document management for various projects.
- Keep an extensive contact list updated with new contacts and changes to existing contacts.
- Organize and manage team tasks using Monday
- Order gifts for clients for holidays and in recognition of special accomplishments.
Executive Virtual Assistant
Transformation Hub - Full Time
11.2022 - 12.2023
- Data entry and cleaning up more than 1000+ rows of data
- Created 10 business presentations from different segments
- Invoiced clients
- Payment arrangement
- Managed 3 email accounts
- Managed 3 social media accounts
- Created at least 3 graphic designs daily
- Transcribe meetings and writing minutes
- Uploaded files for team use on Google Suite and Dropbox
- Filling out forms
- Events management
- Product Listing
- Refunding and processing digital products through Shopify
- Liaising with inventory and suppliers for physical products
- Creating email campaign
- Monitored emails, organized inboxes, and prioritized messages for supervisors.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Maintained a well-organised database system for improved information accessibility in daily operations.
- Elevated client experience by providing timely customer support via emails and live chat platforms.
- Prepared PowerPoint presentations for virtual meetings
- Managed CRM input, exports and clean-up
- Set up virtual Zoom meetings, guests and disseminated agendas
- Streamlined administrative processes for increased productivity through effective email management and calendar coordination
- Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information
- Ordered gifts for clients for holidays and in recognition of special accomplishments
- Improved client engagement by creating and managing content on social media platforms
- Adapted quickly to emerging technologies and software, staying ahead in providing versatile virtual assistance
- Increased client satisfaction by providing comprehensive support and troubleshooting for technical issues encountered during virtual meetings
Executive Virtual Assistant
Smarties Apparel | Philipprint - Full Time
04.2021 - 06.2022
- Graphic design
- Transcribe meetings and writing minutes
- Prepare agenda and meeting room
- Manage passwords and sensitive information
- Filling out forms
- Updating content in WordPress
- Handle at least 10 inquiries daily from Facebook and emails
- Finished goods inventory
- Assisting the CEO in outdoor events such as basketball leagues
- Updating online shopping app (Facebook marketplace, Shopee, and Lazada)
- Recruiting applicants for job opening
- Creating company portfolio
- Formal letter writing
- Tracking KPI
- Monitored 4 email accounts, organized inbox, and prioritized messages for supervisor
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Maintained a well-organised database system for improved information accessibility in daily operations.
- Upheld the highest standard of confidentiality when handling sensitive information related to client's personal or business affairs
- Organized and managed team tasks using Monday
- Assisted in the recruitment process through candidate screening, interview scheduling, and onboarding support.
- Managed a diverse range of administrative tasks, ensuring timely preparation and submission of documents and reports.
- Improved client engagement by creating and managing content on social media platforms, andexpanding online presence.
- Enhanced client proposals by crafting detailed presentations and documents
Education
Bachelor of Science - Economics
University of San Carlos
Cebu, Philippines03.2021
Skills
- Executive Assistance
- Email Marketing Management
- Project Management
- Graphic Design
- Invoicing
- Website Updating
- Data Entry
- Calendar Management
- Document Preparation
- File Organization
- Administrative Support
- CRM Management
Title
VIRTUAL EXECUTIVE ASSISTANT | CREATIVES & ADMIN SUPPORT
Tools Used
- Admin: Google Workspace, Microsoft Office, Zoom, Dropbox, Loom, Scribe AI
- Marketing: Canva, Photoscape X, Descript, Hootsuite, Chat GPT, Meta Business Suite, Constant Contact
- Website: Firespring and WordPress
- Project Management: Monday, Asana, Proof Hub, and Click Up
- Accounting/Finance: Xero, Freshbooks, and WestPac
- Password Vault: LastPass and Bitwarden
- CRM: Go HighLevel
- Others: Eventbrite, Hovercode, Shopify, Stripe, Muckrack, Clockify, Handwrytten, and Crisp
Timeline
Executive Virtual Assistant
Torro Media - Full Time
01.2024 - 03.2024
Marketing Virtual Assistant
Your Marketing Blueprint - Freelance
11.2023 - Current
Executive Virtual Assistant
Transformation Hub - Full Time
11.2022 - 12.2023
Executive Virtual Assistant
Smarties Apparel | Philipprint - Full Time
04.2021 - 06.2022
Bachelor of Science - Economics
University of San Carlos
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