Summary
Overview
Work History
Education
Skills
Timeline
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KIALEEN JOY OCBEÑA

Taguig City,

Summary

I bring to the table a blend of experience, enthusiasm, and a genuine passion to create a positive impact through Customer Service. With my organizational skills, communication prowess, and ability to thrive in fast-paced environments, I am confident in my ability to excel in this role. I am a highly organized individual, adept at prioritizing tasks and ensuring that deadlines are met. My keen attention to detail ensures that every interaction is handled with professionalism and accuracy. Moreover, my ability to communicate effectively with people from all walks of life allows me to foster positive relationships and contribute to a welcoming work environment.

Overview

5
5
years of professional experience

Work History

HR Business Partner

SupportNinja, Inc.
08.2021 - Current

Support and extend advise to People Leaders and Managers in the day-to-day execution of HR Related Services encompassing our employee's lifecycle. Ensure HR/Talent Regional Services' program and policies are operationalized and executed with painstaking diligence.

HR Assistant

Powerchina B7 Philippines Corp.
08.2019 - 08.2021


  • Manage and handle all HR related tasks. Provide overall assistance to the needs of Chinese HR Supervisor.
  • Book hotel and flight reservations of foreign employees.
  • Assist with the Contract of lease & notarization of documents.
  • Create authorization, agreement and explanation letter (if asked on site).
  • Provide administrative assistance to the department by encoding, scanning and filing to ensure HR database and personnel files are maintained.
  • Utilize for talent search available sources such as Jobstreet and
  • Social media to pool applicants for vacant positions.
  • Create Job Ad/poster all while coordinating with each department for their personnel requisition concerns.
  • Keep recruitment database up to date. Track applicant source.
  • Prepare reports of job hiring status.
  • Schedule and send interview invite while reviewing resume prior interview date.
  • Conduct initial interview and background checks.
  • Coordinate with the department heads for the final interview and prepare the interview evaluation and issue rejection letter.
  • Responsible for Onboarding.
  • Collect & Timekeeping of DTRS. Prepare payroll to be submitted to the Finance Department for final checking. Address employee’s concern regarding their pay slip.
  • Responsible for the timely registration/enrollment of newly hires’ government numbers. Ensure monthly remittances of the contribution and attend to the employee’s need in availing the agency’s services. (Ensure compliance.)
  • Issue memo and disseminate.
  • Impose disciplinary action notices with due process.
  • Prepare accountability contracts and monitor company’s gadgets and properties issued to employees.
  • Prepare, maintain and update 201 files.
  • Handles offboarding.
  • Prepare COE, serves as a point person for all employee questions.
  • Provide assistance on company activities such as Christmas Party.
  • Provide administrative assistance to the department by encoding, scanning and filing to ensure HR database and personnel files are maintained.
  • Take part in conflict management and resolutions related to work relationships, benefits and policies.

HR & Admin Staff

Pro Paint Innovations Philippines Inc.
05.2019 - 08.2019
  • Assist the HR & Admin Department in carrying out its day- to-day process & activities.
  • Daily sending and monitoring of attendance of the manpower on site.
  • Does paper works assigned by the Project-in-Charge needed by the General Contractor and monitor & secure proper documents needed on site.
  • Disseminate instructions given by the management on site.
  • Coordinate with the head office regarding concerns on site such as salary and other HR-related concerns.
  • Enroll newly hired to the biometrics.
  • Monitor OT, SL and VL.
  • Process Cash Advance request
  • Documentations and Filing.
  • PPE Monitoring & Issuance

Education

Bachelor of Arts - Psychology

Jose Rizal University
Mandaluyong City, Metro Manila, Philippines
04.2018

Skills

  • Knowledgeable with HR Practices
  • Tech-Savvy
  • Basic Photo and Graphic Editing
  • MS Office & Google Suite
  • Slack, Notion and JIRA
  • Customer Service
  • Conflict management; resolves issues at a lowest level possible
  • Organization skills: Time and Record Management
  • Conducting Employee Surveys
  • Integrating Policies/Policy Implementation
  • Employee Relations

Timeline

HR Business Partner

SupportNinja, Inc.
08.2021 - Current

HR Assistant

Powerchina B7 Philippines Corp.
08.2019 - 08.2021

HR & Admin Staff

Pro Paint Innovations Philippines Inc.
05.2019 - 08.2019

Bachelor of Arts - Psychology

Jose Rizal University
KIALEEN JOY OCBEÑA