Khryss Abrogar
Tanza
Summary
To provide an unsurpassed entertainment experience while adhering to Regulatory procedures and delivering a high-level of decisions per hour also provided a high level of customer service and promoted a positive attitude to create a fun and entertaining experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
AML Compliance Officer
Careerchoice Inc.
Pasay, Metro Manila, Philippines
12.2024 - 06.2025
- Monitored suspicious transactions, ensuring timely reporting to regulatory authorities.
- Conducted comprehensive risk assessments to identify potential AML compliance issues.
- Leveraged data analytics tools for identifying patterns indicative of suspicious activities or transactions requiring further investigation.
- Reduced regulatory risks by conducting thorough customer due diligence and periodic reviews.
- Investigated fraud referrals and performed research to minimize risk and resolve inquiries.
AML Compliance Officer / Main Cage Cashier
Dowinn Casino, The Heritage Hotel Manila (Goldwinn Phil. Inc.)
Pasay, Metro Manila, Philippines
09.2023 - 12.2024
- Investigates and assesses alerts and transaction logs, reports, and data to identify covered and suspicious transactions
- Investigates and assesses gaming promoter related transactions and activities to identify covered and suspicious transactions
- Assists in the reporting of covered and suspicious transactions
- Review customer due diligence application and record update forms, and name and sanction screening
- Participates in relevant AML-related trainings, seminars, and conferences
- Knowledgeable in making reports
- Process buy-in cash out, counter fills and credit, deposit and withdrawals
Cashier / Gaming Assistant
I-Cyberworld Biz Inc., E-games and E-bingo
Parañaque City
09.2012 - 03.2023
- Responsible for the security of cash-on-hand, and the accuracy of all the cash collection or remittances, and any prize releases
- Accountable for cash collection, cash count and cash handover every business shift
- Greet customers as they approach the counter and provide excellent customer service
- Respond to customer inquiries and resolve complaints in a timely and effective manner
Cashier / Employee Incharge
Wonderbowl
Mandaluyong City
12.2010 - 08.2012
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances throughout shifts.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to enhance workflow and improve service delivery.
- Trained new staff on cash handling procedures and customer interaction protocols.
- Implemented inventory tracking methods to ensure product availability and reduce waste.
- Monitored store environment for cleanliness and safety, ensuring compliance with company standards.
Production Operator
Int'l Precision Assemblies, Inc.
Rosario, Province Of Cavite, Philippines
04.2009 - 12.2010
- Operated production machinery to assemble precision components efficiently.
- Conducted quality inspections to ensure compliance with industry standards.
- Collaborated with team members to optimize workflow and reduce downtime.
- Implemented process improvements resulting in enhanced productivity and reduced waste.
Sales Associate
Shopwise Sucat
Parañaque City
10.2008 - 04.2009
- Delivered exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Managed inventory levels, ensuring product availability and organization on sales floor.
- Assisted in sales promotions, driving customer traffic and increasing overall store revenue.
- Analyzed customer feedback to identify trends and improve service offerings effectively.
Education
Bachelor of Secondary Education - Biological Science
Romblon State University
01-2007
Skills
- Critical thinking
- Effective communication
- Ability to work well under pressure
- Empathy
- Adaptability
- Attention to detail
- Creativity
Certification
- Basic Training for Anti Money Laundering Act
- Certification of completion in Responsible Gaming Seminar
- Certification of completion in Anti-Money Laundering Act.
References
Kenverlyn Briones (Dowinn Cage Assistant Manager)
+63 977 127 3949
Myra Piguerra (Dowinn Cage Supervisor)
+63 969 126 3724
Glenn Candelario (Dowinn HR Assistant Manager)
+63 917 854 4536
Timeline
AML Compliance Officer
Careerchoice Inc.
12.2024 - 06.2025
AML Compliance Officer / Main Cage Cashier
Dowinn Casino, The Heritage Hotel Manila (Goldwinn Phil. Inc.)
09.2023 - 12.2024
Cashier / Gaming Assistant
I-Cyberworld Biz Inc., E-games and E-bingo
09.2012 - 03.2023
Cashier / Employee Incharge
Wonderbowl
12.2010 - 08.2012
Production Operator
Int'l Precision Assemblies, Inc.
04.2009 - 12.2010
Sales Associate
Shopwise Sucat
10.2008 - 04.2009
Bachelor of Secondary Education - Biological Science
Romblon State University