Khazon Mirazizova
Summary
Dynamic professional with a proven track record at Alpha and Omega Appliance Services, excelling in customer service and service coordination. Skilled in Microsoft Office and active listening, I effectively resolved customer complaints, enhancing loyalty and repeat business. A critical thinker, I thrive in collaborative environments, ensuring optimal service delivery and client satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer and Dispatching Service Representative
Alpha and Omega Appliance Services
10.2024 - 03.2025
- Assisted customers with inquiries and service requests, ensuring timely responses and satisfaction.
- Maintained accurate records of customer interactions and service details utilizing CRM software.
- Managed scheduling of appointments, balancing workload to enhance service delivery.
- Resolved customer complaints effectively, resulting in increased loyalty and repeat business.
Credit Risk Analyst Intern
First MicroFinance Bank
06.2024 - 08.2024
- Analyzed credit data to assess risk levels and support lending decisions
- Developed risk assessment reports for management review and strategic planning
- Monitored borrower financial health using industry tools and analytical software
- Collaborated with cross-functional teams to enhance risk evaluation processes
Receptionist
Clarance Hotel Lille
01.2023 - 08.2023
- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Camp Facilitator
Aga Khan Education Service(AKS)
06.2022 - 08.2022
- Facilitated engaging activities to promote teamwork and communication among campers.
- Assisted in planning and arranging daily camp schedules and logistics.
- Monitored camper safety and well-being, ensuring adherence to safety protocols.
- Supported staff in implementing educational programs tailored to diverse learning needs.
- Led groups of children safely through variety of camp activities.
Education
Bachelor’s Degree - Social Entrepreneurship And Design Thinking
American University of Central Asia
Bishkek, Kyrgyzstan06-2025
Exchange Program - Management
IESEG School of Management
Lille, France05-2023
Preparatory Academy - English Composition
New Generation Academy
Bishkek, Kyrgyzstan06-2021
Skills
- Customer Service
- Time management
- Active listening
- Service coordination
- Microsoft office
- Computer literacy
- Critical thinker
- Teamwork and collaboration
- Effective communications
Certification
- Certified Facilitator, AKES, Tajikistan - 2022
- Certified Project Leader, Open Society University Network - 2025
Languages
English
Advanced (C1)
French
Elementary (A2)
Persian
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
Timeline
Customer and Dispatching Service Representative
Alpha and Omega Appliance Services
10.2024 - 03.2025
Credit Risk Analyst Intern
First MicroFinance Bank
06.2024 - 08.2024
Receptionist
Clarance Hotel Lille
01.2023 - 08.2023
Camp Facilitator
Aga Khan Education Service(AKS)
06.2022 - 08.2022
Bachelor’s Degree - Social Entrepreneurship And Design Thinking
American University of Central Asia
Exchange Program - Management
IESEG School of Management
Preparatory Academy - English Composition
New Generation Academy
Similar Profiles
Sheba DecailleSheba Decaille
Behavior Technician at Alpha and Omega Kids Developmental ServicesBehavior Technician at Alpha and Omega Kids Developmental Services
Derby BritoDerby Brito
Door Installer ( Interpreter ) at Alpha and Omega Pool ServicesDoor Installer ( Interpreter ) at Alpha and Omega Pool Services
Blanca RodriguezBlanca Rodriguez
Receptionist at Alpha and Omega Financial ServicesReceptionist at Alpha and Omega Financial Services
Edin DurmicEdin Durmic
Customer and Dispatching Service Representative at Roadside ProtectCustomer and Dispatching Service Representative at Roadside Protect
Tasha GriffithsTasha Griffiths
Customer and Dispatching Service Representative at CSCCustomer and Dispatching Service Representative at CSC