Khariza Kayrah Dela Calzad
Talisay City
Summary
To learn more about the industry and gain first-hand experience about the responsibilities and requirements of the company. Being a quick learner, I wish to develop a more rounded skill-set and improve my capabilities in hospitality and tourism management.
Overview
8
8
years of professional experience
Work History
Marketing Manager
MDC Production
09.2023 - Current
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
Concierge
The Globe Tower Innove Cebu
01.2022 - 08.2023
- Company Overview: one of the largest fixed-line and broadband networks in the Philippines
- Working as a concierge for 1yr & 2 months at The Globe Tower Innove Cebu, one of the largest fixed-line and broadband networks in the Philippines
- One of the largest fixed-line and broadband networks in the Philippines
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality experiences.
Freelancer
Event Operations Group
01.2017 - 12.2020
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
Education
Secondary -
Bulacao National High School
Cebu City, Province Of Cebu, PhilippinesPrimary -
Bulacao Elementary School
Cebu City, Province Of Cebu, PhilippinesBachelor of Science - Hotel and Restaurant Management
UNIVERSITY OF CEBU – MAIN CAMPUS
07-2022
Skills
- Computer proficiency
- Leadership experience
- Communication skills
- Organizational know-how
- Collaboration talent
- Problem-solving abilities
- Customer Service
- Event Management
- Interpersonal Communication
- Social media marketing
- Staff management
- Customer relationship management (CRM)
- Digital marketing
Personal Information
- Date of Birth: 07/10/98
- Marital Status: Single
Place Of Birth
Cebu City
Timeline
Marketing Manager
MDC Production
09.2023 - Current
Concierge
The Globe Tower Innove Cebu
01.2022 - 08.2023
Freelancer
Event Operations Group
01.2017 - 12.2020
Secondary -
Bulacao National High School
Primary -
Bulacao Elementary School
Bachelor of Science - Hotel and Restaurant Management
UNIVERSITY OF CEBU – MAIN CAMPUS
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