Kharen Khate Davis
Virtual Assistant
Marikina City,00
Summary
Seeking an opportunity to utilize my experience with a company that offers growth and increasing responsibility.
Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, Monday.com, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.
Overview
9
9
years of professional experience
Work History
Client Services Representative
Sterling Talent Solution
06.2016 - 01.2023
- Managed a portfolio of high-value clients, ensuring their needs were met and fostering long-term relationships.
- Participated in regular training sessions to stay current on product offerings and industry trends, ensuring accurate representation when communicating with clients.
- Enhanced client satisfaction by providing timely and accurate information on products and services.
General Virtual Assitant
Ellie. F.
11.2020 - 05.2022
- Maintained a well-organized calendar system to keep track of deadlines, events, and appointments for optimal time management.
- Supported project management with task delegation, progress tracking, and deadline monitoring to ensure timely completion.
Reservation Specialist
Teleperformance Masinag
06.2014 - 05.2016
- Enhanced customer satisfaction by efficiently managing reservation inquiries and bookings.
- Provided customers with information about availability and pricing.
Education
Bachelor in Science of Business Administration - Human Resource Development Management
01.2009 - 1 2013
Skills
Document Processing
Research
Report Preparation
Basic Photo Editing
Basic Video Editing
Performance Tracking
Records Maintenance
Customer Support
Client relations
Account Management
Multitasking
Calendar Management
Time management
Timeline
General Virtual Assitant - Ellie. F.
11.2020 - 05.2022
Client Services Representative - Sterling Talent Solution
06.2016 - 01.2023
Reservation Specialist - Teleperformance Masinag
06.2014 - 05.2016
Pamantasan ng Lungsod ng Marikina (PLMar) - Bachelor in Science of Business Administration, Human Resource Development Management
01.2009 - 1 2013