Kharen Khate Davis

Virtual Assistant

Marikina City,00

Summary

Seeking an opportunity to utilize my experience with a company that offers growth and increasing responsibility.

Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, Monday.com, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.

Overview

years of professional experience

Work History

Client Services Representative

Sterling Talent Solution

06.2016 - 01.2023

Managed a portfolio of high-value clients, ensuring their needs were met and fostering long-term relationships.
Participated in regular training sessions to stay current on product offerings and industry trends, ensuring accurate representation when communicating with clients.
Enhanced client satisfaction by providing timely and accurate information on products and services.

General Virtual Assitant

Ellie. F.

11.2020 - 05.2022

Maintained a well-organized calendar system to keep track of deadlines, events, and appointments for optimal time management.
Supported project management with task delegation, progress tracking, and deadline monitoring to ensure timely completion.

Reservation Specialist

Teleperformance Masinag

06.2014 - 05.2016

Enhanced customer satisfaction by efficiently managing reservation inquiries and bookings.
Provided customers with information about availability and pricing.

Education

Bachelor in Science of Business Administration - Human Resource Development Management

Pamantasan ng Lungsod ng Marikina (PLMar)

01.2009 - 1 2013

Skills

Document Processing

Timeline

General Virtual Assitant - Ellie. F.

11.2020 - 05.2022

Client Services Representative - Sterling Talent Solution