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KEVIN Rens GARCIA
Science City of Munoz, Nueva Ecija
Summary
Managed File Transfer Engineer focused on keeping enterprise data transfers available, secure, and traceable. Supports SFTP, AS2, and HTTPS connectivity, resolves production incidents, performs RCA, and works with infrastructure and security teams to improve stability, recoverability, and B2B onboarding.
Overview
1
1
Certificate
5
5
years of professional experience
Work History
L2 Managed File Transfer Engineer
DXC Technology Philippines (P&G)
10.2026 - Current
- Support setup, administration, and troubleshooting for Axway Cross File Transfer (CFT) and Axway SecureTransport for enterprise secure data exchange.
- Configured secure connectivity for B2B partners through SFTP, HTTPS, and AS2.
- Track transfer status, system performance, and platform health in Grafana, Pimonitor, and built-in audit tools; fix issues quickly to support business-critical data delivery.
- Set up fault tolerance, failover processes, and regular backups for transfer settings and data to reduce downtime and support disaster recovery.
- Investigated incidents, performed root cause analysis (RCA), and resolved file transfer failures, security issues, and integration problems to enhance system stability.
- Monitored system alerts for potential issues and responded to ensure system reliability. and escalated critical issues to support teams.
- Supported Axway B2BI operations, collaborating with infrastructure and security teams on platform upgrades, patching, and workflow improvements to streamline processes.
- Create audit-ready logs and compliance reports for enterprise and regulatory requirements.
- Documented troubleshooting steps and updated technical service records.
- Reviewed logs to diagnose recurring platform and interface errors.
- Assisted in delivering P&G application services within the DXC Technology environment. within DXC Technology Philippines delivery environment.
- Advised customers on use of products or services.
Application Operations Support
DXC Technology Philippines (P&G)
05.2023 - 12.2024
- Provided 24/7 support for critical enterprise applications.
- Monitored system performance in Dynatrace and resolved high-priority incidents within agreed SLAs.
- Supported environments across Oracle WebLogic, Linux/Unix, and Microsoft Azure, including virtual machines, Data Factory, and Databricks.
- Automated and scheduled batch workflows through Autosys and validated data pipelines with FeedHub and Informatica, ensuring reliable and efficient data processing.
- Ran database queries, performed performance tuning, and checked records using TOAD for Oracle and Microsoft SQL Server Management Studio.
- Supported software design reviews, code debugging, and requirement documentation for development and release cycles.
- Followed ITIL practices for incident, change, and problem management using ServiceNow.
- Provided actionable insights and strategies that improved team effectiveness and streamlined operations.
- Collaborated with a diverse team to meet objectives and resolve service challenges.
- Prioritized and organized tasks to complete service goals efficiently.
- Assessed customer requirements to deliver tailored solutions that met specific needs and enhanced satisfaction.
- Worked closely with team members to achieve project objectives and meet deadlines.
- Maintained current knowledge through continuing education and advanced training.
Public Relations Director
Saemaeul Agricultural Production and Marketing Corp.
02.2022 - 02.2023
- Directed daily PR team operations, managed budget allocation, coordinated cross-departmental communications to enhance collaboration.
- Organized and publicized corporate events, product launches, and community outreach activities to strengthen community relations and brand presence.
- Designed and launched company website, branding materials, and promotional content to boost brand visibility.
- Maintained accurate financial records, official documents, and digital archives to ensure compliance and facilitate audits.
- Drafted press releases for agricultural product launches and corporate announcements.
- Created and scheduled social media posts to promote farm goods and company events.
- Prepared public relations materials for trade shows and local outreach.
Education
Bachelor of Science - Information Technology - Major in System Development
Central Luzon State University
Science City of Munoz, Nueva Ecija 02-2023
Secondary Education -
Munoz National High School
Science City of Munoz, Nueva Ecija Skills
- Core Platforms & Protocols - Axway SecureTransport, Managed file transfer, Axway B2Bi, IBM Sterling B2Bi, SFTP, AS2, HTTPS, B2B Data Exchange
- Middleware platforms
- Cloud automation
- Monitoring tools
- Database administration
- ITIL processes
- SFTP setup
- Incident response
- Linux management
- Root cause analysis
- Data assessment
- Incident management
- Disaster recovery
- Time management
Certification
- DXC Security Philippines Bootcamp | 2023
- RockU New Hire Enablement Training (Onsite) | 2023
- Oracle Certified Foundations Associate - Oracle Cloud Infrastructure 2023 Certified Foundations Associate
- Oracle Certified Foundations Associate - Oracle Cloud Data Management | 2023 Certified Foundations Associate
- FCF - Introduction to the Threat Landscape 2.0 Self-Paced | 2024
Work Preference
Location Preference
RemoteTimeline
L2 Managed File Transfer Engineer
DXC Technology Philippines (P&G)
10.2026 - Current
Application Operations Support
DXC Technology Philippines (P&G)
05.2023 - 12.2024
Public Relations Director
Saemaeul Agricultural Production and Marketing Corp.
02.2022 - 02.2023
Bachelor of Science - Information Technology - Major in System Development
Central Luzon State University
Secondary Education -
Munoz National High School
LANGUAGES
English (Professional Working Proficiency), Filipino (Native)