KEVIN LLOYD QUIÑONES
Application Support / Data Analyst
Antipolo City, Province Of Rizal
Summary
Well-qualified IT Support/Developer experienced in resolving complex technical issues and delivering positive user experiences. Organized, efficient, and adaptable with a team-oriented mindset. Willing to learn new tools, technologies, and applications.
Experienced with troubleshooting software issues and ensuring optimal system performance. Utilizes technical skills to provide efficient and effective support. Knowledge of collaborating with teams to achieve seamless application functionality and user satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Application Support Engineer
BANK OF THE PHILIPPINE ISLANDS
07.2023 - Current
- Managed multiple assignments simultaneously, ensuring all tasks were completed efficiently and accurately.
- Addressed technical issues and guided end users through resolution.
- Strengthened client relationships through effective communication and prompt resolution of concerns.
- Maintenance request RITM and Changes to UAT and PROD
- Cardlink Apps Support monitoring batch run job, Maintenance Request and changes, Program using Cobol and JCL for improvement and request
Branch IT
Pacific Union Insurance Company
07.2018 - 05.2023
- - Issued policies and generated insurance reports.
- - Edited certification documents using Photoshop.
- - Performed troubleshooting and network configuration.
- - Provided technical support for system issues (Sureway).
Branch IT
Liberty Insurance Corporation
11.2017 - 06.2018
- - Processed and issued insurance policies.
- - Generated system reports and edited documents.
- - Handled PC troubleshooting, networking, and system maintenance.
Software Programmer
Accuratus Solutions Inc.
11.2015 - 09.2017
- - Enhanced Check Writing System (VB6, MS Access).
- - Attempted migration to PHP with MS Access backend.
- - Met with clients for customized requirements.
- - Designed UI and performed Photoshop editing.
- - Handled implementation testing & troubleshooting.
- - Supported Payroll System (C#.NET, SQL Server).
IT Engineer Trainee
Sitel Philippines
07.2014 - 10.2014
- - Performed network troubleshooting, system diagnostics, and account issue resolution.
- - Configured network settings and prepared computer units for production.
- - Conducted routine data center checks and performed network testing.
Education
Bachelor of Science - Information Technology
Centro Escolar University
Manila01.2015
Skills
- MS Office (Excel, Word, PowerPoint, Access)
Certification
Preply — Data Science, October 2025 – Present
Timeline
Preply — Data Science, October 2025 – Present
11-2025
Application Support Engineer
BANK OF THE PHILIPPINE ISLANDS
07.2023 - Current
Branch IT
Pacific Union Insurance Company
07.2018 - 05.2023
Branch IT
Liberty Insurance Corporation
11.2017 - 06.2018
Software Programmer
Accuratus Solutions Inc.
11.2015 - 09.2017
IT Engineer Trainee
Sitel Philippines
07.2014 - 10.2014
Bachelor of Science - Information Technology
Centro Escolar University