Kevin Jade Manimtim
Customer Service Representative
Manila, Metro Manila
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Foundever
04.2023 - 05.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Implemented and developed customer service training processes.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor of Science - Railway Engineering
Polytechnic University of The Philippines
Manila, Metro Manila, Philippines 04.2001 -
Skills
Computer Proficiency
Timeline
Customer Service Representative
Foundever
04.2023 - 05.2024
Bachelor of Science - Railway Engineering
Polytechnic University of The Philippines
04.2001 -
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