Kevin John Gudes

· Awarded Sales Professional of the Year for 2022 (sold 90 units).

· Top 1 Sales Consultant over 150 Agents for 2022.

· Top 1 Sales Consultant for 3 consecutive quarters for 2022.

· Top Sales Performer of the Year for 2021 (sold 75 units).

· Attend Trainings and Seminars Product knowledge for New Vehicle or Model.

· Secure 90% Customers Satisfaction every purchase.

· Great Customer Service for After-sales.

• · Top 13 Sales Consultant over 200+ Agents for 2019.
• · Top 3 Sales Consultant for 2 Consecutive Quarters.
• · Proficiently sold a wide range of new vehicle.
• · Attend Trainings and Seminars from Silver to Gold.
• Performed 40 marketing calls per day to establish weekly appointments
• Worked well in a team setting, providing support and guidance.

· Determined customer needs and outlined repair options.

· List Customer concerns and ask additional questions to diagnose current problems.

· Encourage preventive maintenance services to keep cars running at peak performance.

· Detailed cost and applicable services.

· Maintain high levels of customer service at all times.

·Managed over 30 customer calls per day

Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.

• Handled customer issues with confidence, using complex problem solving to provide effective resolution.