KEVIN JERUSALEM
Makati
Summary
Professional with hands-on experience in the food and beverage industry, prepared to enhance service quality and operational efficiency. Strong focus on teamwork and achieving results, adaptability to changing needs, and reliability in all tasks. Skilled in customer service, inventory management, and maintaining cleanliness standards. Known for effective communication, problem-solving, and positive attitude.
Overview
15
15
years of professional experience
Work History
WAITER/ASSISTANT COOK
PANCAKE HOUSE INC.
01.2024 - Current
- Provide excellent customer services
- Always strive towards best customer satisfaction
- Greet customers and present menus
- Make suggestions based on their preferences
- Take and serve food/drinks orders
- Up-sell when appropriate
- Arrange table settings
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Managed opening and closing shift kitchen tasks.
WAITER /COOK ASSISTANT
GIVE ME GIVE
12.2021 - 12.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant guest atmosphere.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
WAITER/COOK
PANCAKE HOUSE INC.
12.2016 - 04.2019
- Provide excellent customer services
- Always strive towards best customer satisfaction
- Greet customers and present menus
- Make suggestions based on their preferences
- Take and serve food/drinks orders
- Up-sell when appropriate
- Arrange table settings
COOK
PANCAKE HOUSE INC.
11.2014 - 09.2016
- Maintain a clean and safe work area, including handling utensils, equipment and dishes
- Handle and store ingredients and food
- Maintain food safety and sanitation standards
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Service Crew Member
Jollibee Foods Corp.
11.2009 - 10.2014
- Responsible for presenting menus to patrons
- Takes orders and answers questions on meal items
- Recommendations and serves food/beverages to customers
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
Education
Associate of Science - SALESMANSHIP
UNIVERSITY OF MAKATI
West Rembo, Metro Manila, Philippines04-2016
Skills
- COMPUTER LITERATE
- MICROSOFT WORD
- EXCEL
- POWER POINT
Timeline
WAITER/ASSISTANT COOK
PANCAKE HOUSE INC.
01.2024 - Current
WAITER /COOK ASSISTANT
GIVE ME GIVE
12.2021 - 12.2023
WAITER/COOK
PANCAKE HOUSE INC.
12.2016 - 04.2019
COOK
PANCAKE HOUSE INC.
11.2014 - 09.2016
Service Crew Member
Jollibee Foods Corp.
11.2009 - 10.2014
Associate of Science - SALESMANSHIP
UNIVERSITY OF MAKATI
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