KESIA KEREN A. CELESTE

Duty:

• Helps review KPIs, lead the team, and manage transaction coordination.
• Pull and skip trace seller leads sent out by the lead generators (marketing and cold-calling VAs).
• Screen leads forwarded by the lead generators based on your buy box.
• Assign good leads to the Acquisitions Manager.
• Run comps, and determine the property's ARV.
• Create the first and maximum offer amount to offer on houses.
• Create a disposition price for your disposition agent.
• Draft the purchase agreement, and send the contract for e-signature.
• Maintain timelines for inspections and closings, and get extensions or amendments when needed.
• Open escrow with the title company.
• Upload the contract in Podio.
• Coordinate with boots on the ground to set up lock boxes, and take photos.
• Follow up with team members, and assist until the deal closes.
• Track all leads through customer relationship management (CRM) systems, ensuring accurate data entry and organization.
• Monitor and adjust automated follow-ups, making sure potential clients are contacted promptly.
• Communicates with potential clients, handling inquiries, and forwarding qualified leads to the sales team.
• Attend daily meetings at Eastern Standard Time.
• Schedule appointments and manage calendars.
• Create flyer designs for postings.
• Mediated conflicts between employees and facilitated effective resolutions to disputes.
• Evaluated employee performance regularly through feedback sessions.
• Interviewed prospective employees and provided input to HR on hiring decisions.
• Recruited and trained new employees to meet job requirements.
• Assisted with customer requests and answered questions to improve satisfaction.

• Draft relevant city resolutions and ordinances.
• Coordinate meetings and special events for the City Councilor.
• Acts as the city councilor's information source regarding city policies, procedures, programs, and objectives during committee hearings, and regular sessions.
• Represents the City Councilors' office mission and values during meetings.
• Duty: To perform a variety of highly responsible, confidential, and complex administrative, secretarial, and executive support duties for the City Councilor.
• Performs special projects or research assignments at the request of the councilor or mayor.
• Compiles data, and prepares reports and special documents as assigned.
• Prepares and assembles reports, and distributes them to staff, the press, and interested members of the public.
• Drafts, responses, and route letters and memoranda.
• Initiates and maintains a variety of files and records, including confidential materials.
• Takes and transcribes oral dictation from rough draft minutes of the meeting.
• Composes and prepares proclamations and speeches.
• Orients new employees in the Administrative Offices regarding office protocol, machines, software, and staff introductions.
• Schedules and prepares the agenda for the administrative office meeting.
• Accepts, logs, reviews, and edits Agenda staff reports; refers them back to the department for corrections.
• Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
• Coordinated meeting and work schedules for staff teams and executives.
• Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
• Ensured that all relevant paperwork was completed accurately prior to submission for approval.
• Researched and prepared information for presentations to high-level executives.
• Handled confidential information with discretion and integrity.
• Took detailed notes in meetings and disseminated information afterward.
• Executed special objectives and projects in response to executive team and board member requests.
• Performed data entry tasks into various software programs including MS Excel spreadsheets.
• Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Updated and maintained databases with current information.
• Completed day-to-day duties accurately and efficiently.