Professional with comprehensive background in processing, prepared to bring high standards to new role. Known for improving operational efficiency and ensuring accuracy in documentation. Team-oriented with strong focus on achieving results and adapting to changing needs. Proficient in data management and regulatory compliance.
Overview
9
9
years of professional experience
Work History
Business Processor Senior Associate
Manulife Business Processing Services
Quezon City, Metro Manila, Philippines
12.2024 - Current
Responsible for process indexing with utmost attention to quality and quantity, and process simple to complex work which includes Licensing work and Rep maintenance
Process and analyze transactions in line with the Service Level Agreement set with the Business Unit
Maintained accurate records and ensured timely completion of all necessary paperwork.
Provided outstanding customer service by promptly addressing inquiries and resolving issues.
Contributed to the achievement of department goals through consistent high-quality work.
Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
Sound Engineer Trainee
Lyric
Quezon City, Metro Manila
08.2024 - 09.2024
Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Participated in industry workshops and seminars, continuously expanding professional knowledge and skills.
Attended training courses to build understanding of processes, techniques, and industry.
Learned new materials, processes, and programs quickly.
Math Tutor
Self Employed
Marikina, Metro Manila
04.2017 - 09.2018
Explained math concepts in caring and encouraging environment to help kids thrive and learn.
Created and shared math resources and materials to boost student comprehension.
Inspired love for mathematics by sharing personal passion and enthusiasm, fostering positive attitude towards learning in students.
Improved students'' understanding of mathematical concepts by utilizing visual aids, hands-on activities, and real-life applications.