Keren Yankyera
Kumasi, Ghana
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Internship Student
Philippine Post Office
04.2019 - 07.2019
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Increased proficiency in software programs used within the industry, boosting overall productivity during the internship period.
- Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Sorted, organized, and maintained files.
Mobile Banker
Atwima Rural Bank
03.2015 - 07.2016
- Identified sales opportunities and referred customers to branch partners in financial services.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Implemented effective sales strategies to promote mobile banking products and services.
- Collaborated with branch staff to address complex customer concerns, enhancing overall service quality.
- Built strong relationships with clients, providing tailored financial advice to meet their unique needs.
- Processed customer transactions promptly, minimizing wait times.
- Established trust with clients through transparent communication and timely resolution of issues.
- Maintained accurate records of customer transactions in line with bank procedures.
Registration Volunteer
Springboard Road Show
01.2016 - 01.2016
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Used strong interpersonal communication skills to convey information to others.
- Cultivated interpersonal skills by building positive relationships with others.
- Passionate about learning and committed to continual improvement.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
Bachelor Of Science In Business Administration - Business Management
University of The Cordilleras
Governor's Park Road, Baguio City08.2019
Skills
- Customer Service
- Relationship Building
- Dependable and Responsible
- Teamwork and Collaboration
- Critical Thinking
- Active Listening
Languages
English
Bilingual or Proficient (C2)
Timeline
Internship Student
Philippine Post Office
04.2019 - 07.2019
Registration Volunteer
Springboard Road Show
01.2016 - 01.2016
Mobile Banker
Atwima Rural Bank
03.2015 - 07.2016
Bachelor Of Science In Business Administration - Business Management
University of The Cordilleras
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