Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Kent Rosales

Kent Rosales

Makati

Summary

* Top associate (4th quarter)

* R1 Cheer dance champion

* R1 YEP Dance champion

* Chinese proficiency passer (License 1)

Overview

10
10
years of professional experience

Work History

Senior Associate

R1 RCM
08.2022 - Current

Under Financial Clearance Center (FCC) Authorization Coordination, we obtain authorization on behalf of the ordering doctor.

Fraud Analyst

Concentrix
04.2021 - 06.2022

CITI BANK OF AMERICA

* Fraud prevention unit

* Wire transfer

Provider Services Representative

Everise
02.2017 - 03.2021

* Pharmacy

* Claims

* Eligibility and benefits

Technical Support Engineer

Telus
04.2016 - 02.2017

* Troubleshooting tracker (fitness watch)

* Placing order

Customer Service Representative

Teleperformance
11.2014 - 04.2016

* Card activation

* Credit card transaction concerns

Education

Chinese Studies - Foreign Languages Education

Ateneo De Manila
Salcedo, Makati

Bachelor Of Business Administration And Management - Operations Management

STI GLOBAL CITY
BGC, Taguig City

Diploma - Hotel Restaurant Service

ACLC
Guadalupe, Makati City
05.2014

Skills

    My greatest strength is business awareness, which enables me to do multitask and collaborate with my team mates

Languages

Chinese (Mandarin)
Elementary (A2)

Timeline

Senior Associate

R1 RCM
08.2022 - Current

Fraud Analyst

Concentrix
04.2021 - 06.2022

Provider Services Representative

Everise
02.2017 - 03.2021

Technical Support Engineer

Telus
04.2016 - 02.2017

Customer Service Representative

Teleperformance
11.2014 - 04.2016

Chinese Studies - Foreign Languages Education

Ateneo De Manila

Bachelor Of Business Administration And Management - Operations Management

STI GLOBAL CITY

Diploma - Hotel Restaurant Service

ACLC

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Kent Rosales