KENT EDUARD DABLO
Mambajao
Summary
Highly motivated and detail-oriented professional eager to start a rewarding online career. With a strong foundation in Psychology and hands-on customer service experience, I bring a unique blend of empathy, communication skills, and adaptability. I am committed to delivering exceptional results, learning fast, and thriving in a dynamic full-time remote work environment.
Overview
3
3
years of professional experience
Work History
Manager
Dablo's Seaside Inn
03.2023 - 12.2024
I manage the Seaside Inn, overseeing the full guest experience—from handling bookings and reservations to welcoming arrivals. I also respond promptly and professionally to all online inquiries across various platforms, ensuring excellent customer service and guest satisfaction
Call Center Agent – Retail and Banking Account
SPi CRM
01.2022 - 01.2023
- - Delivered exceptional customer support for both retail and banking clients in a fast-paced environment.
- - Demonstrated effective communication, problem-solving, and multitasking skills.
- - Maintained a high level of customer satisfaction by resolving inquiries with empathy and efficiency.
- - Gained valuable experience in handling confidential data and client transactions.
Education
MBA -
Philippine Christian University
03-2026
Bachelor of Arts - Psychology
Cap College Foundation
06-2024
Skills
- Excellent verbal and written communication
- Empathy-driven customer interaction
- Tech-savvy with fast learning ability
- Strong organizational and time management skills
- Committed to professionalism and continuous growth
- Google Workspace (Docs, Sheets, Gmail)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Zoom, Google Meet, MS Teams
- Basic familiarity with CRM tools
Additional Information
- - Open to training and mentorship opportunities
- - Flexible with shifting schedules and deadlines
- - Strong work ethic and a positive, team-player attitude
- - Passionate about building a long-term online career
Timeline
Manager
Dablo's Seaside Inn
03.2023 - 12.2024
Call Center Agent – Retail and Banking Account
SPi CRM
01.2022 - 01.2023
MBA -
Philippine Christian University
Bachelor of Arts - Psychology
Cap College Foundation