

Dynamic IT Technical Support Manager at Travellers International Hotel Group, adept at driving digital transformation and enhancing operational efficiency. Proven expertise in project management and customer support, fostering collaboration and problem-solving. Successfully led teams to optimize critical infrastructure and improve service delivery, ensuring high-quality outcomes and user satisfaction.
Experienced with managing technical support teams to ensure efficient problem resolution and customer satisfaction. Utilizes strong leadership and communication skills to foster team collaboration and drive performance improvements. Knowledge of advanced technical troubleshooting and support methodologies, consistently delivering high-quality service.
Results-driven technical professional with comprehensive experience in technical support and team leadership. Proven ability to manage complex technical issues, ensuring seamless operations and high customer satisfaction. Known for effective collaboration and adaptability in dynamic environments, leveraging expertise in troubleshooting and customer service excellence.
Innovative IT Manager with talent for leading teams to deliver robust IT solutions. Proven track record in managing complex projects, enhancing system performance, and implementing technology strategies. Known for fostering collaborative environments and driving digital transformation to support business growth. Skilled in aligning IT initiatives with business objectives to achieve measurable results. Experienced in leading IT teams to deliver innovative solutions that drive business growth. Strong background in systems management, network security, and project coordination. Committed to enhancing operational efficiency through technology and strategic planning. Bringing knack for problem-solving and team collaboration, I excel at bridging communication between technical and non-technical staff. With background in project management and customer service, I ensure efficient operation and user satisfaction. Adaptable and resourceful, I swiftly learn new systems and optimize processes to drive productivity. Managerial professional accomplished at project management. Coordinates operations to maximise productivity and efficiency while reducing costs. Possesses exceptional skills in staff management and business development. Experienced in consulting with customers and other stakeholders to gather requirements, define scopes and set project plans. Capability of managing complex, high-visibility technical projects. Successful in technical support, inventory management and customer relationship development. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Jensen Collado
Assistant Director
IT Technical Support and Operations
Newport World Resorts
09178780246
Noel Paolo Libunao
Assistant Director
IT Infrastructure
Newport World Resorts
09178728060
Anna Marie Vidanes
Assistant Director
Human Resources Projects and Analytics
Newport World Resorts
0917878822