Kenneth Cadorna
Masbate, Province Of Masbate
Summary
I have a background in customer service, handling inquiries and resolving concerns through clear communication and problem-solving. I’m used to working in a fast-paced environment, managing multiple interactions, and staying patient under pressure. I always aim to provide a smooth and positive experience for every customer.
Overview
7
7
years of professional experience
Work History
Customer Support
Atabex
The Netherlands
03.2025 - 03.2026
- Provided exceptional customer support during the implementation phase, addressing concerns promptly and professionally.
Administrative Manager
Teamaces Driving Academy, Inc.
Masbate, Province Of Masbate, Philippines
02.2021 - 03.2025
- Coordinated daily administrative functions ensuring operational efficiency.
- Managed scheduling for training sessions and events.
- Developed and maintained filing systems to enhance document retrieval.
- Trained new staff on administrative procedures and software applications.
Order Processing Representative
Garret and Talon
Washington, USA
01.2019 - 02.2020
- Processed high-volume customer orders with accuracy and attention to detail.
- Collaborated with logistics teams to ensure timely shipment of products.
- Managed order tracking and provided updates to customers regarding their shipments.
Education
High School Diploma -
Ignacio Villamor High School
Metro Manila04-2012
Skills
Customer Service & Support
Call Handling / Chat
Time Management & Multitasking
Basic Technical Troubleshooting
Data Entry & Documentation
MS Office / Google Workspace / CRM Tools
Timeline
Customer Support
Atabex
03.2025 - 03.2026
Administrative Manager
Teamaces Driving Academy, Inc.
02.2021 - 03.2025
Order Processing Representative
Garret and Talon
01.2019 - 02.2020
High School Diploma -
Ignacio Villamor High School