KENNET APIGO
Caloocan City,NCR, FIRST DISTRICT
Summary
Dynamic professional with strengths in customer engagement and service excellence. Enhances customer satisfaction through effective communication and tailored assistance. Committed to delivering quality experiences and fostering brand loyalty.
Overview
1
1
Language
6
6
years of professional experience
Work History
Brand Champion
No.1 Malatang
Manila, NCR, FIRST DISTRICT
05.2023 - Current
- Promoted the brand and communicated product information to customers.
- Assisted customers with menu selections and provided good quality services.
- Answered customers questions and addressed concern professionally.
Cashier / Finance Assistant
No. 1 Malatang
Manila, NCR, FIRST DISTRICT
05.2023 - Current
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Completed daily records updates to track sales and accurate payment totals.
- Supported daily store operations by ensuring necessary supplies and expenses were properly processed.
Waiter Bartender
Up Stage Makati
Makati, NCR, FIRST DISTRICT
08.2020 - 12.2022
- Served customers efficiently in a fast-paced environment, enhancing dining experience and satisfaction.
- Conducted daily opening and closing procedures, ensuring the bar was ready for business and securely closed.
- Prepared a variety of cocktails and beverages, following precise recipes to maintain quality standards.
Waiter Bartender
Blue Angel Makati
Makati, NCR, FIRST DISTRICT
08.2020 - 12.2022
- Kept bar stocked and organised for easy access and quick service to customers.
- Took customer orders and prepared drinks following best practices for each type.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Assisted with stock counting, ordering and replenishing.
- Adhered to strict hygiene and cleanliness standards, maintaining a spotless bar area at all times.
Education
Information Technology
Emmanuel John Institute of Science and Technology
ManilaKasarinlan High School
ManilaSampalukan Elementary School
ManilaSkills
- Customer service
- Cash handling
- Financial record keeping
- Sales tracking
- Point-of-sale operation
- Inventory management
- Fast-paced service
- Communication skills
- Sales promotion and upselling products
- Store budget monitoring and cost control
- Finance record and Expenses monitoring
Languages
English
Advanced
C1
Timeline
Brand Champion
No.1 Malatang
05.2023 - Current
Cashier / Finance Assistant
No. 1 Malatang
05.2023 - Current
Waiter Bartender
Up Stage Makati
08.2020 - 12.2022
Waiter Bartender
Blue Angel Makati
08.2020 - 12.2022
Information Technology
Emmanuel John Institute of Science and Technology
Kasarinlan High School
Sampalukan Elementary School