Ken Mark Catubig
Cagayan De Oro City, Misamis Oriental
Summary
Versatile professional with a track record in customer assistance and technical support, honed at Romark Sales INC. and in the agricultural sector. Excelled in expanding client bases and enhancing animal welfare, demonstrating adaptability and efficient leadership. Skilled in Microsoft Office and adept at working under pressure, seamlessly blending hard and soft skills to drive success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Agent
Romark Sales INC.
Cugman, Cagayan De Oro City, Philippines
02.2022 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
Dairy Farm Worker (OJT)
Central Mindanao University
Musuan, Bukidnon, Philippines
01.2020 - 02.2020
- Provided excellent animal welfare by ensuring access to clean water sources, adequate shade or shelter, and comfortable living conditions at all times.
- Actively engaged in continuous learning opportunities like attending workshops, conferences, or online courses related to dairy farming best practices and emerging industry trends.
- Maintained high-quality milk standards through regular testing and adherence to strict sanitation protocols in all aspects of dairy operations.
- Increased milk production by implementing efficient milking techniques and maintaining a clean and organized milking parlor.
- Assisted in maintaining a clean and organized work environment, which contributed to the prevention of disease outbreaks and increased overall efficiency within daily operations.
- Upheld biosecurity measures within the farm premises by following established protocols such as disinfecting boots before entering barns or isolating new animals upon arrival.
- Maximized pasture utilization by rotating grazing areas, managing fencing systems, and monitoring grass growth patterns.
- Milked cows using milking machinery.
Assistant Cowboy (OJT)
Umalag Farms INC. RAMCAR
Sumilao, Bukidnon, Philippines
03.2017 - 05.2017
- Enhanced livestock management through monitoring herd health and ensuring timely medical attention.
- Collaborated with team members to maintain clean and organized facilities, promoting a professional image for the ranch.
- Reduced injuries to both animals and handlers by implementing effective safety measures when working with large livestock or heavy machinery.
- Maintained a safe working environment for staff and animals through strict adherence to safety protocols.
- Improved horse care by implementing efficient feeding and grooming routines.
- Helped maintain the ranch's reputation for high-quality livestock by consistently monitoring animals'' physical condition and nutritional needs.
- Performed essential animal husbandry tasks such as administering vaccinations, branding, dehorning, castrating, and ear tagging to ensure optimal livestock health.
- Optimized cattle herding strategies by utilizing expert horsemanship skills and collaborating with fellow cowboys.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Observed animals and notified supervisor of signs of illness.
- Rotated animals between grazing areas to provide enough access to food.
- Supported successful breeding programs by assisting veterinarians with artificial insemination procedures and monitoring pregnant animals'' well-being throughout gestation periods.
- Dipped or bathed animals with appropriate applications to control parasites.
Education
Bachelor Of Science In Agcriculture - Animal Science
Xavier University Ateneo De Cagayan
Cagayan De Oro City, Misamis Proental, PhilippinesCulinary Arts With Holistic Nutrition -
Culinary Institute of Cagayan De Oro
Cagayan De Oro City, Misamis Oriental, PhilippinesSkills
- Customer assistance
- Technical support
- Networking
- Persuasion techniques
- Adaptability to change
- Effective and efficient leadership skills
- Basic Knowledge in Animal Research
- Proficient in Microsoft Office (Word, Powerpoint, Excel)
- Work well under pressure
- Compatibility for both independent and team work
- Cleaning and sanitizing
- Ingredient knowledge
- Equipment inspections
- Allergen awareness
Affiliations
Classic Custom Motorcycle Club
Certification
Two Years Certificate Course Completed (Agricultural Science Certificate)
Certificate of Training - Animal Production-Ruiminants TESDA NC II
Certificate of Completion - On the Job Training at Dairy Project (CMU)
National Certificate II in Animal Production (Ruminants)
Certificate of Completion - Basic OSH Training Course for Safety Officer 1 (SO1) 2HR Training of Trainers (TOT)
Certificate of Apprenticeship - Wofex World Food Expo
Additional Information
Hobbies and Interest
- Cooking home cooked meals
- Motorcycles
- Watching movies and giving them reviews
- Reading intstruction manuals to new and old things that I buy
Timeline
Sales Agent
Romark Sales INC.
02.2022 - Current
Dairy Farm Worker (OJT)
Central Mindanao University
01.2020 - 02.2020
Assistant Cowboy (OJT)
Umalag Farms INC. RAMCAR
03.2017 - 05.2017
Bachelor Of Science In Agcriculture - Animal Science
Xavier University Ateneo De Cagayan
Culinary Arts With Holistic Nutrition -
Culinary Institute of Cagayan De Oro