KEN LEONARD RAMOS

• Created and set up campaigns in Braze, including HTML build, asset setup, and audience segmentation and targeting
• Hands-on day-to-day operations for email marketing campaigns
• Tested and conducted Quality Assurance (QA) on campaigns before launch, ensuring accurate tracking, and cross-device/browser rendering.
• Provided ad hoc support for push, in-app, and other lifecycle marketing campaigns.
• Ensured Disclosures are correct and aligned with Compliance

● Oversaw the upkeep of the website, themes,and app details, ensured all elements are functioning smoothly and up to date.

● Managed and updated website content for multiple brands (agency clients), including product descriptions, images, and promotional materials.

● Handled all aspects of Shopify store management, including setup, data migration/imports, and ongoing maintenance.

● Configured and integrated various apps from the Shopify ecosystem, such as Rebuy, Yotpo, and Klaviyo. Handled app setup, and bug resolution, and ensured seamless functionality.

● Implemented theme customizations for styling, light CSS modifications, and managing real-time theme setup requests

● Provided client how-tos, troubleshoot client issues, and worked with the development team to devise effective solutions

● Performed quality assurance tasks on live sites to ensure optimal functionality and user experience.

● Implemented discount scripts and functions, managed metafield and metaobject creation, and oversee Klaviyo campaign setup as part of e-Commerce strategies

• Maintained website, HTML/CSS enhancements, product updates, and Klaviyo campaigns
• Optimized website performance and loading times through effective asset management.

• Coordinated across developers, designers, and marketing for Shopify stores
• Built HTML templates, resolved frontend issues, and created training docs

• Delivered high-accuracy documentation for events, meetings, and seminars.
• Transcribed audio recordings with high accuracy and attention to detail.
• Reviewed transcripts for consistency and clarity, ensuring quality control.
• Organized and prioritized transcription projects to meet tight deadlines.

• Developed engaging content for diverse platforms, enhancing audience engagement and brand visibility.
• Researched industry trends to inform content strategy and maintain relevance in writing style and topics.
• Produced academic, technical, and SEO writing across various niches
• Edited and proofread materials to ensure clarity, consistency, and adherence to company standards.