KENJIE DIZON
Antipolo
Overview
4
4
years of professional experience
Summary
Detail-oriented professional experienced in customer service and operations within fast-paced environments. Expertise in process adherence, accurate information handling, and identifying customer needs. Proven ability to support daily operations and deliver quality service, with a focus on applying skills to AI research and data projects.
Work History
Barista / Cashier
Kape Razon (Coffee Shop)
Mambugan Antipolo City
01.2024 - 01.2026
- Handled customer orders and managed cashier/POS transactions accurately, processing ~100+ transactions daily.
- Provided friendly and efficient customer service in a fast-paced environment, contributing to a 15% increase in repeat customers.
- Prepared coffee, milk tea, and other beverages following standard recipes, consistently receiving positive customer feedback.
- Assisted in inventory management and stock auditing, ensuring popular items remained in stock for customer satisfaction.
- Maintained cleanliness and organization of work station, enhancing welcoming atmosphere and customer experience.
Service Crew
W&W Human Resource Specialists Corporation (Greenwich)
Cainta, Rizal
11.2023 - 05.2024
- Prepared and served food in high-volume service environment, ensuring efficient operations and consistent taste.
- Prepared and served food in a high-volume service environment, ensuring efficiency and taste consistency.
- Maintained cleanliness and sanitation standards to enhance overall dining experience.
- Collaborated with team members to streamline operations, improving workflow and team cohesion.
Sales Associate / Stockman / Printing Assistant
Silverclothe
Antipolo City
01.2022 - 01.2022
- Assisted customers with product inquiries and sales transactions, contributing to increased customer satisfaction and loyalty.
- Managed stock preparation and organized inventory, improving overall store efficiency.
- Supported daily retail operations by familiarizing team members with product features and benefits.
- Executed printing-related tasks, providing timely support for team operations.
Education
Diploma -
Alternative Learning School (ALS)
Ruhat IV, Siruna Village Barangay Mambugan, Antipolo City01-2023
Skills
- Coffee Preparation (Hot & Cold Beverages); Barista Operations & Café Workflow; Customer Service & Guest Handling; Cash Handling & POS Systems; Inventory & Stock Management; Time Management & Multitasking; Team Collaboration; Fast-Paced Work Adaptability; Basic Food Preparation
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Beverage Crafting
Timeline
Barista / Cashier
Kape Razon (Coffee Shop)
01.2024 - 01.2026
Service Crew
W&W Human Resource Specialists Corporation (Greenwich)
11.2023 - 05.2024
Sales Associate / Stockman / Printing Assistant
Silverclothe
01.2022 - 01.2022
Diploma -
Alternative Learning School (ALS)