A hard working individual looking for a challenging role in a reputable organization to expand my technical learnings, knowledge, and skills.
Capable of quickly understanding how system are used in order to provide efficient support
Proven ability to work effectively with diverse personalities in a tactful, decsive and resourceful manner
Extremely dedicated, organized, and team oriented
Professional with experience in task verification and configuration, demonstrating precision in error checking and the ability to assign tasks based on individual expertise. Skilled in electronic troubleshooting and diagnosis, effectively identifying and resolving issues to maintain operational efficiency. Background includes routine maintenance and repair, ensuring equipment longevity through systematic checks. Strong customer service capabilities facilitate effective communication of technical issues, fostering trust and understanding with clients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Data Analyst
Capella BPO, INC.
Laoag City
06.2022 - 08.2024
Input database to help them perform
Task Verification
Task Configuration
Installer Technician
Em-amen Communicators Inc
Laoag City
12.2020 - 01.2022
FTTH Installer
FTTH Repair
Electronic Technician
Xnel's Electronic Shop
San Nicolas
01.2018 - 05.2018
Troubleshoot on electronic systems and performed repairs.
Identified defects with various components and found suitable replacements
Electronic Technician
Sky Cable-First Ilocandia Cable Television Inc.
Laoag City
06.2017 - 07.2017
Field Technician
Installer
Lineman
Cameraman
Education
Bachelor of Science - Industrial Technology - Major in Electronics Technology
Mariano Marcos State University
Laoag City
Skills
Task verification: Precision in checking errors
Task configuration: Assigning specific task to individuals based on their expertise and required skill
Electronic troubleshooting
Troubleshooting and diagnosis: Strong analytical skills to quickly identify and resolve issues
Repair and maintenance: Capability to perform routine checks and repair to ensure equipment longevity
Costumer service: effectively communicating with costumer, explaining technical issues, and building trust
Physical Dexterity & Fitness: ability to handle, install and repair, often requiring lifting, bending and climbing
Certification
I hereby certify that the above information is true and correct.
References
Dr. Ceasario Pacis, Dean, MMSU College of Industrial Technology
Prof. Raymund Baniaga, Professor, MMSU College of Industrial Technology
Hobbies and Interests
Technology proficiency
Sports
Travel
Reading
Other Qualifications
Proficient in Microsoft Office (Word, PowerPoint and Excel)
Attended various seminars and trainings for core values
Ability to identify computer problems and determine timely solutions
Very good coordination and time management skills
Excellent written and verbal communication skills.
Personal Information
Age: 31
Date of Birth: 08/16/94
Gender: Male
Marital Status: Single
Languages
English
Intermediate
B1
KEMPEE M. LAGUA
Applicant and signature
Timeline
Data Analyst
Capella BPO, INC.
06.2022 - 08.2024
Installer Technician
Em-amen Communicators Inc
12.2020 - 01.2022
Electronic Technician
Xnel's Electronic Shop
01.2018 - 05.2018
Electronic Technician
Sky Cable-First Ilocandia Cable Television Inc.
06.2017 - 07.2017
Bachelor of Science - Industrial Technology - Major in Electronics Technology