Kem Jay Yu
Sales Executive
Bayugan City,Agusan Del Sur
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Sales Executive
Hino Butuan City, Inc.
05.2024 - Current
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
- Enhanced brand visibility, coordinating with marketing to develop impactful campaigns.
Sales Supervisor
Galaxy Pit Online
09.2020 - 05.2022
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Communicated customer feedback and complaints to team members to promote proper resolution.
- Developed and implemented incentive programs to increase sales and customer loyalty.
Viewer / Technical Support
Alpha Red Management System Inc.
11.2019 - 05.2020
- Conducted routine system maintenance, optimizing performance for end-users and minimizing potential problems.
- Contributed to a streamlined workflow by maintaining clear and accurate documentation of technical support cases.
- Installed and configured operating systems and applications.
- Configured hardware, devices, and software to set up work stations for employees.
- Diagnosed and troubleshot hardware, software and network issues.
- Assisted clients remotely using remote desktop tools, expediting the troubleshooting process significantly.
Data Encoder
Meridien Vista Gaming Corp.
07.2014 - 08.2017
- Maintained daily production logs of activities and completed work.
- Reduced errors in encoded data by conducting thorough quality checks on completed work.
- Enhanced data accuracy by meticulously encoding information from various sources.
- Followed data entry protocols, rules and regulations.
- Checked for accuracy by verifying data and records.
- Ensured consistency across datasets by working closely with fellow encoders and adhering to established guidelines.
Viewer / CCTV Security Monitoring
Premier Vikings Consultancy Management Inc.
10.2015 - 04.2016
- Maintained detailed records of customer interactions, following up as necessary to achieve a satisfactory resolution.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Identified and resolved discrepancies and errors in customer accounts.
- Proactively identified potential issues and implementing corrective measures to minimize disruptions.
Education
Bachelor of Science - Information Technology
04.2001 -
Public Relations Officer, Student Organization Coordinating Council
Skills
Computer Proficiency and Microsoft Office
References
- Buenaventura M. Villapando, Supervisor, Meridien Vista Gaming Corp., +639173782491
- Ronette Laforteza, Supervisor, Alpha Red Management System Inc., +639097797071
Certification
Construction Occupational Safety and Health Training (SO2) - June, 2024
Languages
English
Upper intermediate (B2)
Timeline
SE-3 Sales Executive Training, Hino Motors Philippines Corporation - September 27, 2024
09-2024
Construction Occupational Safety and Health Training (SO2) - June, 2024
06-2024
Sales Executive - Hino Butuan City, Inc.
05.2024 - Current
Sales Supervisor - Galaxy Pit Online
09.2020 - 05.2022
Viewer / Technical Support - Alpha Red Management System Inc.
11.2019 - 05.2020
Viewer / CCTV Security Monitoring - Premier Vikings Consultancy Management Inc.
10.2015 - 04.2016
Data Encoder - Meridien Vista Gaming Corp.
07.2014 - 08.2017
STI COLLEGE - STA. MESA - Bachelor of Science, Information Technology
04.2001 -
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