KELLY RUSS PACA
Pasig City
Summary
Recruiting Coordinator focused on keeping applicants organized, handling contacts and arranging interviews. Precise in updating records, coordinating tests and eliminating unqualified candidates. Fluent in English and Filipino.
Overview
13
13
years of professional experience
2010
2010
years of post-secondary education
1
1
Language
Work History
Recruitment Coordinator
Payless Kitchens and Bathroom
Glendale
02.2025 - Current
- Managed onboarding processes, ensuring new employees had a seamless transition into their roles.
- Enhanced candidate experience by streamlining the recruitment process and improving communication channels.
- Evaluated recruitment metrics regularly, identifying opportunities for improvement in the hiring process.
- Conducted comprehensive phone interviews to pre-screen candidates, saving time for hiring managers in the interview process.
Recruitment Coordinator and Lead Generation
Bayforce
04.2021 - 08.2024
- Performed recruitment and screening for future employee candidates in accordance with the company staff needs
- Send out Emails to prospective clients
- Initiated contact with prospects and conducted follow-up calls to garner information and qualify leads
- Built prospect lists of potential new customers through research and identification of business opportunities.
HR Compliance Coordinator
Pontoon Solutions
11.2020 - 04.2021
- Facilitated the employee reference check process
- Performed recruitment and screening for future employee candidates in accordance with the company staff needs
- Manages timesheets and attendance of client's 300+ employees.
Recruitment Coordinator / Recruitment Specialist
Professional Staffing Group (PSG)
12.2018 - 11.2020
- Effectively sourced, recruit and select talent who has the required knowledge, experience and skills to meet our clients staffing needs
- Conducts phone interview to pre-screen candidates, verifying their qualifications, availability and compensation requirements
- Sets up interviews between candidates and hiring managers.
Conferencing Coordinator
West Technology and Communication Services
03.2018 - 11.2018
- Oversee meeting booking, cancellation, and postponement orders from our client
- Obtain meeting request orders, book meetings and send confirmation to client.
Customer Service Representative
Concentrix
06.2017 - 02.2018
- Overlooking on customers account regarding their tolling services
- Creating one day pass for commuters to use the toll roads
- Processing orders, forms, application and request.
Customer Service | Technical Support Representative
West Contact Services/Alorica
11.2015 - 10.2017
- Assist customers by providing troubleshooting steps with their landline phones and network issues
- Assist customers in paying their bills and accounts
- Handled healthcare account, assist customers in getting prior authorizations for their medications including refills.
Customer Service Representative / Amazon
WNS
06.2012 - 11.2015
- Answered questions posed by potential customers and buyers about travel packages
- Respond in a timely fashion to customer profile in computer database
- Updated and maintained notes and customer profile in computer database.
Education
Hotel and Restaurant Services -
STI College Baguio
Skills
Salesforce Management
Customer Service
Performance Evaluations
Lead Generation
Recruitment
Salesforce
Client relationship building
ZoomInfo
Technical recruiting
Resume screening
Social media recruiting
Languages
4,B2
Websites, Portfolios and Profiles
https://www.linkedin.com/in/kellyrusspaca/
Timeline
Recruitment Coordinator
Payless Kitchens and Bathroom
02.2025 - Current
Recruitment Coordinator and Lead Generation
Bayforce
04.2021 - 08.2024
HR Compliance Coordinator
Pontoon Solutions
11.2020 - 04.2021
Recruitment Coordinator / Recruitment Specialist
Professional Staffing Group (PSG)
12.2018 - 11.2020
Conferencing Coordinator
West Technology and Communication Services
03.2018 - 11.2018
Customer Service Representative
Concentrix
06.2017 - 02.2018
Customer Service | Technical Support Representative
West Contact Services/Alorica
11.2015 - 10.2017
Customer Service Representative / Amazon
WNS
06.2012 - 11.2015
Hotel and Restaurant Services -
STI College Baguio
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