Kelly Dian Baldelovar

• Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
• Edited and revised wide array of content for accuracy, clarity and consistency.
• Established and implemented workflows to streamline editing processes.
• Meticulously review manuscripts, articles, and other written material to ensure they meet high standards of quality expected by readers and align with publishing goals.
• Leveraging their keen eye for detail and deep understanding of language nuances, they provide valuable feedback to authors and editors, helping refine and polish content before publication.
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In my role as a Customer Service Representative for a local telecommunications company in the Philippines, I play a crucial part in providing top-notch support to our valued customers. From handling inquiries to resolving concerns, I ensure that every interaction leaves our customers satisfied. Whether it's assisting with mobile, internet, or other services, my goal is to deliver personalized assistance and troubleshoot any technical issues they may encounter. With my friendly demeanor, effective communication skills, and unwavering dedication to customer care, I strive to enhance the overall customer experience and foster loyalty to our brand.