Driven and resourceful professional with 7+ years of experience assisting with work of C-level executives. Track record supporting professional needs with well-organized precision.
Overview
14
14
years of professional experience
Work History
Senior Executive Assistant
BULLPERKS & GAMESPAD
11.2021 - 04.2024
Strategic Executive Support: Delivered high-level support to the Co-Founders of BullPerks and GamesPad, integral players in the decentralized VC and blockchain sector, focusing on Web 3 Gaming, NFT, and Metaverse innovations. Ensured streamlined operations and executive readiness through meticulous email, calendar management, and comprehensive meeting coordination.
Business Development & Investor Engagement: Drove lead generation and business development initiatives, significantly enhancing equity investor base and forging strategic partnerships. Instrumental in the acquisition and relationship management of key investors, bolstering Token and Series A Equity campaigns for diverse GameFi, Infrastructure, and Layer 1&2 projects.
Project Leadership & Documentation Oversight: Directed project management activities from initiation to completion, overseeing due diligence, KYC processes, and the preparation of vital legal documents (Agreements, MOUs, SAFE, SAFTs). Ensured the flawless execution of IDO, INO, and ICO DeFi projects, adhering to stringent timelines and compliance requirements.
Investor Relations & Strategic Communications: Cultivated and maintained relationships with investors and partners, enhancing BullPerks and GamesPad's market standing. Employed strategic communications and detailed documentation to boost investor confidence and partnership value.
Operational Improvement & Efficiency: Championed operational enhancements, identifying and integrating process optimizations that elevated operational efficiency, team dynamics, and project management practices. Contributed significantly to the companies' agility and growth in the dynamic blockchain ecosystem.
Comprehensive Executive Coordination: Mastered executive assistant responsibilities, including sophisticated travel arrangements, document coordination for crypto investments & operations, and meticulous record-keeping. Played a pivotal role in maintaining the cohesiveness of cross-functional teams and the successful delivery of global projects.
Executive Assistant
IMEX SOURCING SERVICES
08.2019 - 11.2021
Strategic Executive Support: Provided comprehensive support to the CEO of a leading technology-driven sourcing and product development company. Skillfully managed an extensive array of executive responsibilities, including meticulous planning of domestic and international travel, and streamlined coordination of significant reports and company correspondence.
Guardian of Confidentiality: Upheld the highest standards of confidentiality, handling sensitive materials with the utmost discretion to protect vital company information and proprietary interests.
Central Communication Node: Emerged as the primary point of contact for all internal and external communications directed to the CEO, facilitating efficient and effective information flow across the organization.
Administrative Excellence and Project Management: Led various administrative tasks with precision, from organizing detailed travel arrangements to managing schedules, significantly enhancing operational efficiency. Directed project timelines to ensure team focus and the timely achievement of milestones.
Analytical and Reporting Acumen: Conducted in-depth research and analysis to compile statistical reports, providing the executive team with valuable insights for strategic decision-making and planning.
Relationship Building and Networking: Strengthened relationships with a wide network of partners and industry counterparts, enhancing the company's strategic positioning and market competitiveness.
Organizational Mastery: Excelled in calendar and email management, optimizing the CEO's scheduling and priorities to ensure maximum productivity and efficiency.
Executive Assistant
MISS EARTH ORGANIZATION
04.2019 - 08.2019
Executive Schedule Management: Skillfully managed and maintained the Executive Vice President's calendar, ensuring optimal organization of schedules, meetings, and engagements. Facilitated smooth operations by coordinating effectively with internal and external stakeholders.
Meeting Coordination and Documentation: Actively participated in meetings alongside the company President, executives, and various stakeholders from Government, Non-Government Organizations, and sponsors. Responsible for the meticulous recording of minutes, and the efficient filing and retrieval of documents, records, and reports for executive review.
Operational Oversight: Played a crucial role in overseeing the organization's operations, providing timely updates to executives. Extended support to department heads as required, ensuring cohesive and effective organizational functioning.
Communication and Correspondence: Crafted and managed responses to routine inquiries directed to the Miss Earth Organization through emails and calls. Ensured communications were handled with professionalism and in a timely manner, reflecting the organization's commitment to excellence.
Inside Sales Manager
IDENTIFIZE CONSULTING, LLC
01.2018 - 12.2018
Client Relationship Excellence: Fostered outstanding client relationships, ensuring the highest levels of satisfaction and a superior client experience. Demonstrated a commitment to understanding and meeting client needs, contributing to the company’s reputation for excellence.
Conflict Resolution and Customer Service: Skilled in addressing and resolving customer complaints regarding sales and services. Applied effective problem-solving techniques to prevent further issues, maintaining positive customer relations.
Sales Development and Lead Generation: Proactively identified new sales opportunities through diligent follow-up on inbound leads, strategic outbound cold calling, and targeted emailing campaigns. Successfully expanded the customer base by engaging potential clients with personalized approaches.
Database Management and Expansion: Efficiently maintained and expanded the database of prospects within the assigned territory. Collaborated with channel partners to strengthen the sales pipeline and secure deal closures, ensuring steady growth in market reach.
Team Leader
17 LINGO
01.2017 - 12.2017
Quality Assurance Leadership: Spearheaded the quality assurance initiative by rigorously evaluating class videos to ensure the highest standards of teaching and student learning experiences. Provided weekly coaching to teachers, delivering constructive feedback on their progress and areas for improvement, and maintained strict quality control through the issuance of warnings when necessary.
Scheduling and Coordination: Mastered the role of Scheduler, efficiently managing teacher and student information, and ensuring the timely plotting of classes to prevent any missed sessions. Proactively addressed urgent scheduling needs and confirmed class schedules with teachers to guarantee punctuality and optimal class flow.
Webinar Program Management: As the Webinar Host Leader, devised a strategic 2-month plan for webinar topics, developed engaging lesson materials, and trained other webinar instructors, setting standards for pre-, during, and post-class procedures. Ensured the submission of high-quality video recordings for all webinar courses.
Demo Class Coordination: Played a key role in the Demo Team, delivering online class demonstrations to provide an exceptional learning experience for VIP clients/students. Contributed to the enhancement of the company's service quality and customer satisfaction.
Human Resources and Training: Directed HR activities for the recruitment and training of team leads, full-time, and part-time teachers, including both foreign and local candidates. Conducted interviews, evaluated potential hires, and made recommendations to the Operations Manager. Developed and administered live and recorded training sessions for new hires, ensuring all teachers met or exceeded the company's quality standards and KPIs.
Property Investment Consultant
DMCI HOMES
06.2016 - 12.2016
Sales and Marketing Excellence: Spearheaded property sales initiatives through innovative online advertising, social media, and mobile marketing strategies.
Contract and Document Management: Skillfully prepared key real estate documents, including representation contracts, purchase agreements, closing statements, deeds, and leases, ensuring accuracy and legal compliance throughout the sales process.
Client Consultation and Needs Assessment: Conducted detailed interviews with clients to assess their needs and preferences, providing tailored property recommendations that align with their specific requirements.
Promotional and Sales Presentations: Delivered engaging and informative promotional presentations to both current and prospective clients, effectively highlighting property features and investment benefits to drive sales.
After-Sales Support: Provided exceptional after-sales assistance, addressing any client concerns post-purchase and ensuring a smooth transition and high customer satisfaction.
Client Meetings and Property Viewings: Coordinated and conducted client meetings and property viewings, showcasing properties and facilitating informed decision-making by prospective buyers.
Deputy Accounting Manager
PACKLINK INDUSTRIAL CORPORATION
04.2013 - 05.2016
Departmental Leadership: Directed the daily operations of the accounting department, ensuring a high level of operational efficiency and team productivity.
Accounting Standards and Compliance: Established and enforced rigorous accounting methods, policies, and principles. Coordinated and oversaw the completion of annual audits, ensuring full compliance with legal and regulatory requirements.
Project Management and Staff Direction: Assigned and managed accounting projects, directing staff efforts to maintain compliance and accuracy across all financial transactions and reporting.
Record Keeping and Documentation: Developed and maintained comprehensive fiscal files and records to accurately document financial transactions. Ensured the integrity and accessibility of financial data for audit and review processes.
Customer Service Representative
WEST CONTACT SERVICES
04.2010 - 03.2011
Reservation Accuracy Specialist (August - March 2011): Played a key role in the quality assurance and auditing team, dedicated to enhancing departmental efficiency and effectiveness. Conducted thorough reviews of daily transactions by customer service representatives to ensure accuracy and reliability. Proactively identified and corrected errors, significantly reducing transaction discrepancies and improving customer satisfaction.
CSR (April - July 2010): Provided exemplary customer service by addressing inquiries related to hotel and casino policies, services, amenities, complaints, billing, and payment extensions. Demonstrated exceptional problem-solving skills in calming angry callers, restoring trust, and identifying optimal solutions to meet customer needs.
Education
Bachelor of Science - BS in Nursing
UNIVERSITY OF BAGUIO
Baguio City, Philippines
01.2012
Bachelor of Science - BS in Commerce, Major in Financial Management
SAINT LOUIS UNIVERSITY
Baguio City, Philippines
01.2006
High School Diploma - Special Science High School Curriculum
DON MARIANO MARCOS MEMORIAL STATE UNIVERSITY SOUTHERN LA UNION CAMPUS