KEITH LAURENCE PO
Bacoor, Province Of Cavite
Summary
A dynamic leader with a proven track record at RHSOLAR, I excel in operational efficiency and crisis management. Leveraging cross-functional coordination and negotiation skills, I've modernized operations and enhanced productivity, significantly improving service delivery and profitability. My approach to team leadership and problem-solving fosters strong relationships and drives successful outcomes.
Overview
28
28
years of professional experience
Work History
OPERATION MANAGER
RHSOLAR
Las Pinas, Metro Manila, Philippines
01.2016 - Current
- Introduced innovative technologies to modernize operations, resulting in enhanced productivity and streamlined processes.
- Implemented data-driven decision-making techniques, improving overall operational effectiveness and profitability.
- Leveraged industry best practices to optimize workflow efficiencies and drive improvements in service delivery timescales.
- Negotiated contracts with vendors and suppliers, securing favorable terms that contributed to long-term success and sustainability.
- Instituted quality control measures to reduce errors and maintain high standards of service delivery.
- Provided strategic oversight on major projects ensuring timely completion within budget constraints.
- Successfully managed crisis situations maintaining focus on priorities while providing guidance for rapid resolution.
- Developed and maintained relationships with external vendors and suppliers.
Senior Sales Manager
PRIME LIFESTYLE, INC.
Las Pinas, Metro Manila, Philippines
06.1997 - Current
- Conducted market analysis for informed decision-making and resource allocation.
- Analyzed market data to inform strategic adjustments for enhanced competitive positioning.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Cultivated strong relationships with key clients to ensure high levels of satisfaction and retention.
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
Customer Support Specialist
PCI Bank
ILOILO CITY
11.1996 - 05.1997
- Handled customer inquiries by providing clear and accurate information about products and services.
- Coordinated with sales and marketing teams to ensure customer needs aligned with service offerings.
- Book-keeping
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
Education
Bachelor of Science - College of Commerce (BSMarketing/ Economics)
CENTRAL PHIL. UNIVERSITY
Jaro, Iloilo City03-1997
Bachelor of Science - College of Engineering (BSEE)
CENTRAL PHIL. UNIVERSITY
Jaro, Iloilo City01-1992
Bachelor of Science - Fisheries
UPV
Miag-ao, Province Of Iloilo, Philippines01-1992
SUN YAT SEN HIGH SCHOOL
Iloilo City, Province Of Iloilo, Philippines01-1992
Skills
- Operational efficiency
- Logistics management
- Cross-functional coordination
- Problem-solving
- Employee relations and conflict resolution
- Planning and implementation
- Team leadership
- Operations management
- Crisis management
- Risk management
- Negotiation
- Multidisciplinary collaboration
- Retail operations management
- Customer relations specialist
Timeline
OPERATION MANAGER
RHSOLAR
01.2016 - Current
Senior Sales Manager
PRIME LIFESTYLE, INC.
06.1997 - Current
Customer Support Specialist
PCI Bank
11.1996 - 05.1997
Bachelor of Science - College of Commerce (BSMarketing/ Economics)
CENTRAL PHIL. UNIVERSITY
Bachelor of Science - College of Engineering (BSEE)
CENTRAL PHIL. UNIVERSITY
Bachelor of Science - Fisheries
UPV
SUN YAT SEN HIGH SCHOOL