MARIA KATRINA IRENE DE JUAN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level chat moderator position. Ready to help team achieve company goal, and a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Primary Care Physician
MAXICARE PCC- ILOILO
01.2023 - Current
- Enhanced patient satisfaction by providing thorough examinations and personalized treatment plans.
- Reduced patient wait times by efficiently managing appointments and prioritizing urgent cases.
- Improved overall patient health outcomes through preventative care measures and education on healthy lifestyle choices.
- Collaborated with multidisciplinary teams for comprehensive patient care, ensuring optimal treatment plans were implemented.
MEDICAL OFFICER-III
DON VALERIO PALMARES SR MEMORIAL DISTRICT HOSPITAL
07.2018 - Current
- Improved patient outcomes by implementing evidence-based medical practices and protocols.
- Enhanced patient satisfaction with thorough assessments, diagnoses, and treatment plans.
- Reduced hospital readmission rates through effective discharge planning and follow-up care.
- Collaborated with interdisciplinary teams to optimize patient care and streamline communication.
- Developed comprehensive treatment plans for patients with chronic conditions, promoting overall health and wellbeing.
- Increased efficiency in clinical operations by optimizing workflow processes and resource allocation.
- Promoted a culture of safety within the healthcare facility, adhering to strict infection control measures and reporting potential hazards.
PHYSICIAN
BORACAY ALERT MEDICAL CLINIC
11.2016 - Current
- Improved patient outcomes by developing comprehensive treatment plans tailored to individual needs.
- Enhanced clinic efficiency by streamlining processes and implementing electronic health record systems.
- Conducted thorough physical examinations for accurate diagnosis, leading to effective treatment strategies.
- Collaborated with multidisciplinary teams to ensure cohesive patient care and successful recovery.
- Served as a mentor to medical students and residents, fostering growth in clinical knowledge and skills.
- Educated patients on preventative measures, contributing to a decrease in hospital readmissions.
- Coordinated patient referrals with specialists for optimal continuity of care throughout treatment process.
- Organized community outreach events to raise awareness about various health topics relevant to local populations.
- Provided culturally sensitive care for diverse patient populations, addressing unique healthcare concerns based on cultural background or beliefs.
CHAT MODERATOR
ABC ONLINE CHAT
07.2020 - 01.2024
- Enhanced user experience by monitoring chat rooms and enforcing community guidelines.
- Reduced inappropriate content by promptly addressing user violations and conflicts.
- Assisted in maintaining a positive online environment through active moderation of chat discussions.
- Increased user satisfaction with timely and professional responses to inquiries and concerns.
- Supported the growth of the community by engaging users in constructive conversations and activities.
Education
MASTERS - Public Administration
GUIMARAS STATE UNIVERSITY
GUIMARAS, PHILIPPINES05.2021
M.D. - MEDICINE
ILOILO DOCTOR'S COLLEGE OF MEDICINE
ILOILO04.2013
Bachelor of Science - MEDICAL TECHNOLOGY
UNIVERSITY OF SAN AGUSTIN
Iloilo City, Province Of Iloilo, Philippines04.2008
Skills
- Physical Examination
- Geriatric Care
- Vaccination Administration
- Chronic Disease Management
- Lifestyle Medicine Management
- Women's Health
- Minor Surgical Procedures
- Health Promotion
- Patient Assessment
- Patient Education
- Infection Control
- Laboratory Interpretation
- Effective Communication
- Medical Knowledge
- Preventive Medicine
- Ethical Decision Making
- Diagnostic Reasoning
- Acute Care Management
- Telemedicine Consultations
- Clinical Decision Making
- Empathy and Compassion
- Evidence-Based Practice
- Interprofessional Collaboration
- Cultural Competence
- Time Management
- Electronic Health Records
- Laboratory Testing
- Patient Assessments
- Advising Patents
- Test Results Interpretation
- Treatment Plan Development
- Medication Prescription
- Preventive Care Expert
- Treatment Administration
- Therapy Planning
- Yearly Physicals
- Patient Treatment Planning
- Patient Information Collection
- Treatment Planning
- Patient Examinations
- Medication Administration
- Electronic Medical Record Software
- User Support
- Community Engagement
- Policy Enforcement
- Social Media Knowledge
- Team Collaboration
- Customer Service
- Multitasking Abilities
- Active Listening
- Interpersonal Skills
- Problem Solving
- Cross-Cultural Awareness
- Professionalism
- Strong Empathy
- Decision Making
- Conflict Resolution
- Adaptability
- Content Moderation
- Language Fluency
- Online Etiquette
- Technical Proficiency
- Stress Management
- Assertiveness
- Critical Thinking
Affiliations
- TikTok Content Creator
- Online business owner
- Dancer
Timeline
Primary Care Physician
MAXICARE PCC- ILOILO
01.2023 - Current
CHAT MODERATOR
ABC ONLINE CHAT
07.2020 - 01.2024
MEDICAL OFFICER-III
DON VALERIO PALMARES SR MEMORIAL DISTRICT HOSPITAL
07.2018 - Current
PHYSICIAN
BORACAY ALERT MEDICAL CLINIC
11.2016 - Current
MASTERS - Public Administration
GUIMARAS STATE UNIVERSITY
M.D. - MEDICINE
ILOILO DOCTOR'S COLLEGE OF MEDICINE
Bachelor of Science - MEDICAL TECHNOLOGY
UNIVERSITY OF SAN AGUSTIN
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