KC GOMEZ
Operations Manager | Cross-Functional Operations | Security & Event Coordinator
Taguig
Summary
Operations and account receivables leader with experience managing company-wide processes, staff support, and client-facing communication. Skilled in operations oversight, conflict resolution, and relationship management, with a focus on improving service quality and team performance.
Overview
1
1
Language
7
7
years of professional experience
Work History
Operations Manager | Cross-Functional Operations
Shield Zero Defect Management Consultancy OPC
07.2023 - Current
Served as operations manager overseeing company operations and directing most administrative and operational work directly.
- Led daily operations, aligning workflows with client requirements and internal service standards.
- Coordinated cross-functional teams to resolve operational issues and maintain service delivery.
Security & Event Coordinator
Shield Zero Defect Management Consultancy OPC
09.2022 - Current
Serve as security coordinator, serving as primary client-to-team communication point; coordinate with hotel security and management for VIP/artist stays and coordinate alignment with other locations/venues.
I relay all important information to the team. I also oversee them.
Account Receivables Lead
People's General Insurance Corp.
02.2020 - 06.2023
Education
Bachelor of Science - Marketing Management
Divine Word College of Legazpi
Legazpi City, Philippines04.2019
Skills
Operations management
Planning and implementation
Customer management
Team leadership
Staff management
Employee relations and conflict resolution
Client relations
Problem-solving
Timeline
Operations Manager | Cross-Functional Operations
Shield Zero Defect Management Consultancy OPC
07.2023 - Current
Security & Event Coordinator
Shield Zero Defect Management Consultancy OPC
09.2022 - Current
Account Receivables Lead
People's General Insurance Corp.
02.2020 - 06.2023
Bachelor of Science - Marketing Management
Divine Word College of Legazpi