Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.
Overview
4
4
years of professional experience
Work History
Secretary
Autoworx INC.
09.2021 - 12.2025
Maintained daily report documents and invoices.
Assisted customers with inquiries, providing prompt and accurate information.
Improved customer satisfaction by providing efficient and accurate service in various departments.
Processed customer transactions quickly, accurately, and with excellent customer service skills.
Maintained filing system and organized customer documents for easy retrieval of information.
Input data into Microsoft Word and Excel.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.