Kaycie Joy Lacuit
Financial Management
Caloocan City, Metro Manila
Summary
Dedicated and results-oriented Collection Officer with a proven track record in optimizing collection processes within the dynamic realm of property management. Armed with a comprehensive understanding of financial management, negotiation strategies, and legal compliance, I bring a strategic and proactive approach to the billing and collection. Demonstrated success in fostering positive customer relationships while effectively mitigating delinquency. Adept at utilizing technology and software solutions to streamline operations and maintain meticulous records. Possessing strong communication and interpersonal skills, I am committed to achieving optimal financial outcomes while upholding the highest standards of professionalism and compliance. Ready to contribute expertise in debt recovery, customer service, and financial analysis to enhance the success of a forward-thinking property management team.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Accounting Officer
First Oceanic Property Management
11.2020 - Current
- Implement and execute an efficient rent collection strategy.
- Contact tenants via phone, email, and written communication to ensure timely rent payments.
- Monitor and manage rental payment schedules, identifying and addressing any discrepancies.
- Engage in professional and tactful communication with tenants to resolve outstanding balances.
- Negotiate payment plans when necessary and ensure adherence to agreed-upon terms.
- Collaborate with property managers to address tenant concerns and resolve issues affecting rent payments.
- Maintain accurate and up-to-date records of tenant accounts, payments, and communication.
- Utilize property management software to track collections, update financial records, and generate reports.
- Prepare regular reports on collection performance.
- Provide insights and recommendations to management for improving collection processes and minimizing financial risks.
- Stay informed about relevant landlord-tenant laws and regulations.
- Initiate legal action, when necessary, in accordance with the billing and collection policy.
Restaurant Team Member (RTM)
Kentucky Fried Chicken (KFC)
10.2015 - 09.2017
- Received customers pleasantly, took their orders, transmitted to kitchen staff, served, and prepared bills
- Assembled food items such their orders
- Adhered to the quality and work standards of the chain
- Maintained cleanliness in the work stations
- Assisted the other staff members in taking orders
- Achieved Crew Member of the Month Award by providing excellent customer and backup services Skills
- Able to handle customer complaints in a polite and empathetic manner good judgment ability to determine appropriate food supplies
Education
Bachelor of Business Management (Financial Management) -
Philippine Christian University
MANILA CITY 01.2021 - 01.2022
Skills
Timeline
Bachelor of Business Management (Financial Management) -
Philippine Christian University
01.2021 - 01.2022
Accounting Officer
First Oceanic Property Management
11.2020 - Current
Restaurant Team Member (RTM)
Kentucky Fried Chicken (KFC)
10.2015 - 09.2017
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