KAYCEELYN VILLANUEVA
Makati City, Metro Manila
Summary
Professional photographer with strong expertise in capturing and editing high-quality images. Known for creativity, technical skills in various photography equipment, and post-processing software. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Photographer
CASLU STUDIO OPC
Makati City, Metro Manila, Philippines
06.2019 - Current
- Collaborated with clients to understand their vision and requirements for shoots.
- Conducted photo edits using Adobe Photoshop and Lightroom software.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Developed strong relationships with clients through clear communication and professionalism.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
- Conducted detailed pre-shoot consultations to understand client needs, leading to highly personalized and satisfactory outcomes.
- Managed social media accounts, showcasing portfolio and attracting new clients through engaging content.
- Assisted in capturing high-quality images for various projects and events.
Customer Service Representative
Convergys
Manila, Metro Manila, Philippines
02.2018 - 03.2019
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Streamlined complaint resolution processes, enhancing customer satisfaction levels.
- Analyzed customer interactions for quality assurance and performance evaluation.
- Responded to customer requests for products, services, and company information.
Sales Representative
Telus International
Taguig, Metro Manila, Philippines
05.2016 - 08.2017
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Exceeded sales targets through effective planning and goal setting.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Set and achieved company defined sales goals.
Education
Bachelor of Science - Business Administration And Management
COLEGIO DE SAN JUAN DE LETRAN
03-2016
Skills
- Problem-solving
- Social media marketing
- Photo editing
- Video editing
- Project management
- Marketing strategies
- Multitasking Abilities
- Teamwork and collaboration
- Customer service
- Organizational skills
- Sales expertise
- Graphic Design
Timeline
Photographer
CASLU STUDIO OPC
06.2019 - Current
Customer Service Representative
Convergys
02.2018 - 03.2019
Sales Representative
Telus International
05.2016 - 08.2017
Bachelor of Science - Business Administration And Management
COLEGIO DE SAN JUAN DE LETRAN