Katrina Olivia Mulles

I have accumulated extensive experience across customer service and medical field over several years. I have developed a robust set of skills and a deep understanding of both industries and my journey has equipped me with the knowledge and practical skills necessary to excel in high pressure and dynamic environments.

My career has spanned across two distinct but complementary sectors: customer service and healthcare. In the customer service domain, I have worked in various capacities, from front-line service roles to supervisory positions in retail and corporate environments. My experience in this field has honed my ability to handle a diverse clientele, resolve issues efficiently, and ensure a positive customer experience.

In the healthcare industry, I have served as a medical assistant, where I supported healthcare professionals in delivering patient care. My roles involved a mix of administrative and clinical duties, from managing patient records, scheduling appointments, handling billing and providing patient education. This dual experience has given me a unique on the importance of empathy, precision, and efficiency in both customer service and healthcare settings. I am committed to continuous learning and professional development to stay updated with the latest industry practices and to provide the best possible service in any role I undertake.