Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Katrina Carmel Feria
Restaurant Business Owner
Kabankalan, Province of Negros Occidental
Summary
Overview
8
years of professional experience
Work History
Reegals Resto And Catering ServicesKabankalan City
Restaurant Owner
10.2016 - Current
Job overview
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
- Supervised daily activities of restaurant and [6] employees.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Oversaw renovation projects that enhanced the aesthetic appeal of the restaurant space, contributing to increased guest satisfaction levels.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Planned and executed strategies to increase customer loyalty and retention.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Developed and implemented comprehensive business plan to maximise restaurant success.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Coordinated with catering staff to deliver food services for special events and functions.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Motivated staff to perform at peak efficiency and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
- Purchased food and cultivated strong vendor relationships.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Implemented effective inventory management systems to minimize waste and control food costs.
- Coordinated catering events that showcased the restaurant''s culinary talents while generating additional revenue streams through off-site services.
- Maintained positive relationships with local community and government officials.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Developed unique events and special promotions to drive sales.
- Oversaw food preparation and monitored safety protocols.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
- Launched successful promotional campaigns to boost visibility in the local community, increasing brand awareness among potential customers.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Managed payroll, daily deposits, and cost controls.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
- Paid attention to detail while completing assignments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Delivered services to customer locations within specific timeframes.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
Education
International Career InstituteAustralia
Executive Diploma from Graphics Design And Desktop Publishing
10.2013 - 11.2013
University Overview
Skills
Small business operations
undefinedTimeline
Restaurant Owner
Reegals Resto And Catering Services
10.2016 - Current
International Career Institute
Executive Diploma from Graphics Design And Desktop Publishing
10.2013 - 11.2013
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