Excel
Katrina Rendora
Accounting Staff
Baybay City
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Junior Cash Officer
Shift Tech Trading Inc.
08.2023 - Current
- Oversaw liquidity and cash management operations.
- Monitored counterfeit bill detection efforts, ensuring adherence to established security protocols in each transaction.
- Increased team productivity by training new employees on proper cash handling procedures and best practices.
- Ensured seamless customer experience through accurate processing of large volume cash transactions during peak hours.
Customer Service Representative
The Results Company
01.2019 - 04.2020
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Hospitality And Tourism Management
Visayas State University
Baybay, Province Of Leyte, Philippines 04.2001 -
Skills
Cash handling expertise
Data entry efficiency
Financial record keeping
Transaction processing speed
Customer privacy protection
Sales and Cross-selling
Cash counting accuracy
Cash drawer management
Teamwork and collaboration
Customer service
Multitasking
Financial analysis and reporting
Software
Timeline
Junior Cash Officer
Shift Tech Trading Inc.
08.2023 - Current
Customer Service Representative
The Results Company
01.2019 - 04.2020
Bachelor of Science - Hospitality And Tourism Management
Visayas State University
04.2001 -